Brad C.
All my fish died
All my fish died
Response from The iFISH StoreSep 1, 2021
Hello Brad; We are very sorry to hear that all of your Cichlids perished. But we have to wonder how 24 Cichlids perished in 19 days and you did not reach out to us at all in that time frame. We are more than happy to work with our customers when the fish they receive from us are not doing well so that we can discover the root cause and address it. Whether it is tank parameters, diet, tank mates or an illness spotted upon arrival, we would have worked with you. At his point we have no details whatsoever and can only say we wish your experience with us was better. However, we really do rely on our customers to contact us immediately when they spot a problem.