They're pros. They’ve got it all. They’ve got you covered. You need somebody to whip your site into shape? You need somebody to boost your SEO? You need somebody to make sure that the right people see your stuff? HOTH is the one
KA
Kanteneo
Perfect for starting a business
Firstly, Outstanding customer service.
However, it's not all about customer service, it's the product too. I genuinely cannot complain about what I've purchased, but I'm always dubious about the quality, I would recommend using the link-building service as a process to provide initial link juice. Always diversify, and ensure you have a broad range from authority sites.
Not used any other product yet, and will most leave feedback when the time is right.
Kanteneo
Response from The HOTHNov 12, 2021
Hi Kanteneo,
Thank you so much for your feedback! We're so happy to hear that you're having a pleasant experience so far with The HOTH :).
Please feel free to schedule a call with your Account Manager Ryan to learn more about our other products and services:
https://www.thehoth.com/about/ryan-stempski/
We're also always available at [email protected] to answer any questions or concerns!
Best,
Balladine Fichtner-Morgan
Client Experience Concierge
The HOTH
111 2nd Ave NE, Suite 1500
St. Petersburg, FL 33701
p: +1-877-720-4684
MC
Michele C.
Willing to share expertise
We have been working with The Hoth for just a few months and we've been very pleased with the responsiveness and expertise of our account manager. She has answered all of our questions thoroughly and been willing to help us think through SEO decisions. We have already seen improvements in our rankings in just a few months.
JV
Jvalin
Paid $5000 USD and not a single keyword…
Paid $5000 USD and not a single keyword they managed to bring on page 1.
creating web2.0 links which doesn't make any sense.
their video advertisements which stays - got so many traffic, none of their backlinks has got any traffic and they don't even do on-page SEO, just straight jumping on creating backlinks and nothing else
3 campaign managers were changed and result was 0
BIG SCAM people don't even go..
Response from The HOTHOct 21, 2021
Hey Jvalin,
I hope you’re doing well today :).
We received your feedback in regards to your disappointment with our HOTH X product. We really appreciate your feedback and are greatly sorry to hear that you were unhappy with the results you received. We are always looking to improve our products and services, and we always take client feedback into account when making these improvements.
I deeply apologize if you believe the expectations for your campaign were unclear or not met. We understand that SEO can be a very costly and slow-moving process. That being said, we did see a lot of positive improvement in your site during your campaign.
To address your concerns:
“Paid $5000 USD and not a single keyword they managed to bring on page 1”
We understand that SEO is a costly endeavor and we greatly appreciate your business. However, SEO is not a one-size-fits-all success story. We never guarantee first-page keyword rankings, especially for a brand new website within such a competitive niche. That being said, since beginning to work with us you have gone from ranking for 0 keywords to 475. Moreover, nine of these keywords are on the first page. This is actually a tremendous accomplishment, especially seeing as most of your competitors are extremely well-established sites with an average DR of 57. That being said, we do greatly apologize if expectations were not clear from the beginning. Because we understood your confusion and wanted to make your experience as beneficial as possible, we gave you around $2490 in free deliverables. This included $1500 in credits towards your HOTH X campaign, and 10 free syndication orders (a $990 value).
“Creating web 2.0 links that don’t make any sense”
The purpose of our link-building products like foundations, syndication, and guest post, is to provide valuable link juice to your site, not for the purpose of content creation. Syndication increases the SEO value of your blog post and in turn your site, while also increasing traction to your blog posts. Foundations diversify the anchor text ratio of your site and show google your site is more authoritative by diversifying your backlink profile as well. Guest Posts are also not created for traffic to the guest posts themselves, as that is not their purpose. Again, the benefit of our Guest Post product is within the existence of the links that help boost your site's rankings and get more traffic to your site.
“None of their backlinks has got any traffic”
As mentioned above, the goal is not to get traffic to the web 2.0s themselves. The benefit is in the existence of the links within the web 2.0s as they help boost traffic to your site and improve your site’s ranking. Which judging by the jump in your keyword rankings from 0 to 475, seemed quite successful.
“They don't even do on-page SEO, just straight jumping on creating backlinks”
We do offer on-page SEO. We have our Web Copy, Optimization, and Blogger products which all work to produce engaging conversion-driven content that is optimized for SEO. Both Blogger and Web Copy were utilized in your campaign.
“3 campaign managers were changed and the result was 0 BIG SCAM”
We do greatly apologize that you had a few campaign manager switches. We wish to create a stable environment and relationship for our clients and their campaign managers and definitely see how this could be frustrating.
Overall, we are sorry that you are unhappy with your experience with the HOTH. We are always open and receptive to client feedback and have taken extra care to not only optimize your campaign to the best of our ability but to also appease any and all of your questions and concerns.
Please let me know if there’s anything else I can do to help.
Best,
Balladine Fichtner-Morgan
Client Experience Concierge
MO
moiseslarezlecocq
They do not review the content they send
I am very disappointed as I received and order that it seems it wasn't reviewed by anyone before sending it to me AGAIN.
I think I won't hire The Hoth again for anything, despite of I thought they were a reputable company, because of the following:
1) I hired the foundations small package and you posted the backlinks in sites not related to my business.
2) They tried to fix the problem and then sent the reviewed version with errors again. My company is regulatory and banking law firm with locations in Europe and Middle East and they posted the backlinks in a Agriculture law website in the USA.
3) Then I used the syndication service for boosting a post and the delivery got delayed for almost a week.
4) More than 80 percent of the syndications links they send to me were not working.
I am sorry, but I believe this is not fair. This caused us a lot of distress as we believe we might be penalize by Google by all this amateur mistakes. I don't want to pay for their services again the fail four times in a row to us.
Response from The HOTHAug 30, 2021
Hi,
I appreciate you taking the time to leave your feedback and I am so sorry for the frustrations with your recent HOTH orders.
We take all feedback very seriously and are always working to improve our service and make sure you are receiving deliverables you are 100% satisfied.
With that said, we are always happy to remove and replace any backlinks you are dissatisfied with or that come down.
I will reach out to you personally to make sure this is taken care of to your full satisfaction.
Best,
Ashley Shealy
Client Experience Manager
RL
Roy L.
Non Existent Follow Up
I certainly tried to give them business. I scheduled a call with them last month and the young lady I spoke with promised a number of items as follow up to get started and sent nothing. I never heard from her again after saying I was looking forward to doing business with them. She sounded very young and green as the phone conversation was not great but, I was willing to give them the benefit of the doubt based on their reviews. Not going to beg anyone to give them business. On to the next.
Response from The HOTHAug 16, 2021
Hi Roy,
Thank you so much for your feedback and I sincerely apologize for the delay in getting back to you after your initial call. Open and honest communication is a priority at The HOTH, and we completely dropped the ball getting back to you in a timely manner.
I have connected with your Account Manager and they have sent over the information promised on the call.
If there is anything further I can do to help improve your HOTH experience please reach out to me directly at [email protected] and I am happy to help!
Best,
Ashley Shealy
Client Experience Manager
YE
Yunus Emre B.
The Hoth Foundation links are useless! Refund Please!
I ordered Foundation Small.
The Order ID: 1602354
Date Ordered: May 10th, 2021
Here is the thing, it has been 2.5 months but their entries in the Top Level Sites are still not indexed. The content is low quality, neither title nor the content have any relation to my page that I requested backlinks for. Although, I requested a revision, it is still the same. I had to log in to that accounts and edit them by myself.
Here is the worst part: One of their Top Level Sites has removed their entry. Guys, come on!
Surprisingly, there is no way to get help from the Hoth, they are unresponsive in this situations. One more point, before purchasing their product, they are the cutest and the most responsive company in the world.
The Hoth, you have found the perfect way to steal our money.
Finally, there is no way to get a refund, because it is not possible to get in contact with them after purchasing.
Response from The HOTHAug 3, 2021
Hi Yunus,
Thank you for this feedback!
I am very sorry to hear your Foundations links came down. We stand behind all our products and want to make sure you are fully satisfied with all of your delieverables.
I see you have an active case with our support team to get these links rebuilt. I apologize if you felt we were unresponsvie or in anyway trying to steal from you.
We pride ourselves on transparent and honest customer service and will do whatever is needed to make this right.
As soon as your rebuild is completed, we will be sure to send over your new report.
If you have any questions or additional feedback, please don't hesistate to reach out to [email protected] and we are happy to help!
Best,
Ashley Shealy
EN
Elizabeth N.
They Let Me Go Too Soon and I'm Outraged
I applied to work as a blogger writer and was placed in the "Blogger Basics" where the in-house reviews your work for 2 weeks. My work was reviewed as "fair." Great. I followed the tips provided and I thought I was doing well. I followed the examples and referred to the handbook, only to be let go for something so minor like using competitive links and not using keywords. Seriously? Their so-called "policy" expects people to drastically improve or be perfect. I was definitely improving, just not as fast as they wanted, and that's why I was let go unfairly. I feel their policy removes people unfairly when they didn't have enough time to improve. Major letdown. I'm outraged and saddened. They're not as awesome as they claimed themselves to be. They disregard people who don't improve fast enough and for minor things. Ridiculous!
Response to The HOTH:
I find it interesting that my comment is flagged as “harmful” or “illegal” when I’ve done nothing of the sort. They need to learn to accept constructive criticism. First, I understand about competitor links, BUT a QC always lets me know if I’m doing that. Not to mention I’m not doing it on purpose! The article I wrote about never mentioned anything about competitor links so I thought it was okay to choose any links. I was only starting out!
Second, I was told that as long as I used 2-3 keywords I would be fine. I’ve pretty much used PKW so there’s no issue with that. You need to reevaluate your rules and make your expectations clearer. Why am I being released for following INSTRUCTIONS and FOR TRYING TO LEARN? Take a look at my earliest and latest articles. You’ll see IMPROVEMENT. Minor changes could be fixed with time, just not in 2-3 weeks. Not to mention they never provided any “training” when I first applied either. While your policy keeps things as is to provide “high quality,” you are missing potential people this way by releasing them too soon. That’s my critique that HOTH needs to reevaluate. I would caution they listen especially when they’re looking to expand their expertise.
Response from The HOTHJul 20, 2021
Hi Elizabeth,
I am sorry to hear our Blogger team decided to go in another direction. I have reviewed your correspondence with our hiring team and this decision was made due to competitor links, poor grammar, and missing keywords.
We stand by our hiring policy to keep our content quality high.
You are welcome to reapply again in 90 days through our hiring page.
I wish you all the best,
Ashley Shealy
Client Experience Manager
