While I have not used the Hoth yet, I have seen a video and explanations regarding the free logo maker, which I am anxious to use. I also am looking forward to using the SEO training that I will be able to use for my site and possibly for other sites as well. All in all, the Hoth looks like an excellent alternative for other sites that may be more complicated and cumbersome.
Response from The HOTHJul 12, 2024
Thank you Janis!
We would be happy to assist you along your SEO Journey and are looking forward to working with you :).
Please feel free to reach out to [email protected] should you have any questions or concerns.
RR
Reshma R.
Good website with all info for seo
Good website with all info for seo
Response from The HOTHApr 16, 2024
Thank you!
GH
Grant H.
Great Job
The Hoth does a great job with our accounts
BW
Bill W.
Great support and results, but there's room for improvement
I would have had a hard time getting my SEO business off the ground if it wasn't for The Hoth. Trevor (account manager) and Rachael (campaign manager) have been amazing to work with.
However, the content generally lacks the polish I would expect for anything that I would ever consider publishing on a customer's site, so I usually spend an extra $65-100 for every 1500-2000 words of content to have another contractor proofread and edit for spelling, grammar, localization, tone, and flow before I put on any of my own finishing touches. I could reject the content, but it takes longer to write thoughtful rejection notes than it does to make the changes, so it would be counterproductive on my end.
It's also a little bit difficult to find and approve specific articles unless you keep track of the direct link to the Hoth X order for that month. They also removed the ability to open recent Hoth X campaigns directly from the portal home page, so there's always an extra click, and then more clicks to find the article you want to approve since articles also aren't searchable by title.
There have also been a couple of dropped balls with the billing team where I had to request that contract bonuses be applied to the account.
At the end of the day, The Hoth helped me get the results I promised my customers, but I'll have to pay somebody a 6-figure salary to operate the business without a more seamless experience from the vendor that takes about 1/3 of my service fees off the top.
Response from The HOTHJun 23, 2022
Hi Bill,
I hope you're doing well today! Thank you for your kind words about Trevor and Rachael :).
I most certainly understand your concerns, and appreciate you sharing this feedback with us. I have looped in Trevor and Rachael, and I see that you and Rachael are now in active communication about these concerns. However, please do not hesitate to reach out to [email protected] if any further questions or concerns arise.
Thank you!
Balladine
Support Manager
JM
Jason M.
Great service and partnership from…
Great service and partnership from Charles. The negative is that there have been no direct results from the campaigns yet. His flexibility and new ideas has us on the right path.
Response from The HOTHJun 17, 2022
Hi Jason,
Thank you so much for your kind words about Charles! I know you have been in active communication with him about your campaign and the steps that we're taking to ensure we see some positive movement. We're confident that with Charles' strategy we will see positive increases soon! In the meantime, please do keep in touch with any and all questions or concerns you have relating to your campaign. We are always available via call or email to discuss. Please feel free to reach out to [email protected] if there's anything else we can do to help!
Best,
Balladine
Support Team Lead
KA
Kanteneo
Perfect for starting a business
Firstly, Outstanding customer service.
However, it's not all about customer service, it's the product too. I genuinely cannot complain about what I've purchased, but I'm always dubious about the quality, I would recommend using the link-building service as a process to provide initial link juice. Always diversify, and ensure you have a broad range from authority sites.
Not used any other product yet, and will most leave feedback when the time is right.
Kanteneo
Response from The HOTHNov 12, 2021
Hi Kanteneo,
Thank you so much for your feedback! We're so happy to hear that you're having a pleasant experience so far with The HOTH :).
Please feel free to schedule a call with your Account Manager Ryan to learn more about our other products and services:
https://www.thehoth.com/about/ryan-stempski/
We're also always available at [email protected] to answer any questions or concerns!
Best,
Balladine Fichtner-Morgan
Client Experience Concierge
The HOTH
111 2nd Ave NE, Suite 1500
St. Petersburg, FL 33701
p: +1-877-720-4684
JW
Jack W.
Previous Loyal Client
I used this company for years. They get results but their service was not as expected
AB
Allyson B.
I have only been with The HOTH for 30…
I have only been with The HOTH for 30 days so the results of our campaign are not in yet but the company has been very easy to work with. I'm looking forward to a great end response.