The HOTHReviews of thehoth.com

Response from The HOTHMay 21, 2026

Hi David, We're sorry to hear that you had a frustrating experience and that our services did not meet your expectations. We take feedback seriously, especially concerns about communication and interactions with our team. What you described does not reflect the level of professionalism we aim to provide. While we understand your experience did not produce the results you were expecting, SEO is a long-term strategy and results can vary based on many factors. We would like the opportunity to review your campaign and conversations with your Client Service Manager internally to better understand what happened and see if there's a path toward resolution. A member of our team will personally follow up with you to discuss possible resolutions. Best regards, The HOTH

Response from The HOTHJan 13, 2025

Hi Dev, Thank you for sharing your feedback. We’re sorry to hear about your experience and the challenges your business faced. At The HOTH, our goal is to help businesses thrive, and it's disappointing to learn that our services did not meet your expectations. We take your concerns seriously and would like to provide some additional context. First, our HOTH X team is committed to transparency regarding how our contract and cancellation policies work, and we apologize if there was any confusion during your onboarding. We strive to explain the contract details upfront and encourage our clients to ask questions to ensure there’s clarity. Second, we worked diligently to accommodate your specific requests and goals throughout your campaign. Early on, we offered a month-to-month campaign to better align with your budget. We recognize that financial difficulties can be stressful, which is the reason we made efforts to offer solutions, including downgrading the contractual campaign costs and encouraging ongoing discussions with your Campaign Manager. Despite these efforts, it appears there was a disconnect in communication and expectations. Lastly, SEO is a long-term strategy that can take time to show results. While we understand this might not align with every business’ goals or timeline, we’re always available to review campaigns, adjust strategies, and explore solutions to improve outcomes. Again, we appreciate your feedback and for giving us the opportunity to learn from these experiences so we can improve our services. Best regards, The HOTH

Response from The HOTHSep 6, 2024

Hi Adam, I'm deeply sorry to hear this. Please know we are taking this concern very seriously and have made sure to escalate to management. Please reach out to [email protected] if there's anything we can do to better your experience. Best, Support Management

Response from The HOTHJun 19, 2024

Hi Adam, Thank you for taking the time to leave your constructive feedback. I am sorry to hear you were unhappy with your experience with the HOTH, and would like to make things right here. We take link quality very seriously, and are constantly improving upon not only our QA processes, but our publisher inventory as well. We have multiple proactive audits in place to ensure that we're doing our best to stay ahead of downed links, as well as keeping our inventory within internal traffic and quality requirements. We do not inflate our DR scores. We use AHREFs for DR as we find it to be the most accurate. It's also stated on our site that we use AHREFs for DR https://www.thehoth.com/link-outreach/?. That being said, we are always happy to look into any links that client's are questioning the quality of, and will certainly always provide replacements for these links if they miss the mark as well as auditing the publishers/removing the publishers if needed. We replace HOTH X links for up to a year after purchase. If you have any links you'd like us to look into please feel free to reach out. If there's anything we can do to better your experience please reach out to [email protected] and we're happy to help. Best, Support Management

Response from The HOTHMay 13, 2024

Hi Zoe, I am unable to find a HOTH account with your name, please email [email protected] so I can best look into your inquiry and come up with a resolution! That being said, I deeply apologize for the frustration here. I'm happy to help come to a resolution. Please know we take client feedback very seriously, and I will be ensuring your feedback is relayed to the proper parties. Regarding the auto-approval feedback, please know this timeline was implemented in order to reduce production delays, and avoid campaigns falling behind in terms of seeing results. The intention here is to not speed through things, but to ensure blog work is getting completed in a timely manner. Consistent blog work and back-linking are essential to seeing results with our work. I can assure you that we have not been sacrificing the quality of our articles in this process. If anything, our blogger team has more processes than ever in place for quality control checks. That being said, we are always more than happy to do a deep dive into your blogs in particular to ensure we are getting to the root of your concerns! In terms of HOTH X spend, I understand. We can work with you on this. Please email into [email protected] so I can look into your account specifically and best assist. Looking forward to your response! Best, Support Management

Response from The HOTHMay 7, 2024

Hi Hichem, Thank you for taking the time to leave your feedback. We received acknowledgement and acceptance of our auto-approval process from you. We accommodated you by moving the renewal date several months to allow for time to review and make adjustments to the first batch of articles. Moreover, our auto-approval process is outlined in Section 17 of our TOS https://www.thehoth.com/terms-of-service/. You had signed a 6 month contractual agreement with us, but ceased payment after two months despite the service being under contract. The first two months of work had been fully completed as promised and we are unable to provide refunds for the work provided. However, as a show of goodwill due to the inability to continue billing, we have suspended the campaign and contract. We wish you the best of luck on your SEO journey. Best,

Response from The HOTHMar 26, 2024

Hi Dane, We certainly do not sell our client’s information to any external providers. If you could let us know who reached out to you, we’d be happy to investigate further. We will sometimes refer HOTH client’s to other properties in our parent company if we think you could utilize their services. However, we would never provide our client’s information to external providers. Please reach out to [email protected] and we’d be happy to look into this further. Best,

Response from The HOTHFeb 12, 2024

Hi Brad, Thank you for your feedback and elaborating on your concerns. I apologize that you were unhappy with your experience with the HOTH. Please know we take client feedback very seriously, and I have made sure to relay your experience to our team. I understand that we experienced some initial road bumps with your site, that was inhibiting our back-linking and content work. We did try to address these issue with a technical SEO audit detailing what should be fixed in order to have the proper groundwork to proceed with strategy as normal. Unfortunately, SEO takes time and consistency. There are a plethora of external factors that can effect a sites performance. That being said, we did build a solid base with our content and back-linking strategy, and are now starting to see keywords picking up. Although we understand that this may have not occurred during your desired timeline, we are confident that with consistency we would continue to see an uptick in organic traffic/ keywords. That being said, I apologize that you were unhappy with your experience. We greatly appreciate the open and honest feedback. Best,