The Hookah LabEstablished in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
The Hookah Lab (thehookahlab.com) has 358 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingSmoking & Tobacco · San Francisco, California
Excellent
Smoking & Tobacco · Alpharetta, Georgia
Excellent
Smoking & Tobacco · washington, District of Columbia
Excellent
Smoking & Tobacco · Gardena
Excellent
358 approved reviews, newest moderated first
Gabe N.
Delivery was very late but came as promised. Great product.
Response from The Hookah LabSep 2, 2026
Thank you for your feedback! 😊 We’re glad your order arrived as promised and that you’re happy with the product. We apologize for the delay in delivery and truly appreciate your patience and understanding. We hope to serve you again soon! 🔥💨
tedgriffith
Quick delivery! Great communication! Excellent packaging!
Response from The Hookah LabSep 2, 2026
Thank you so much for the fantastic feedback! 😊 We’re glad to hear you were happy with the quick delivery, communication, and packaging. We truly appreciate your support and look forward to serving you again! 📦🔥
Devonta
Great place i always order from here
Response from The Hookah LabSep 2, 2026
Thank you so much for your continued support! 😊 We’re thrilled to be your go-to place for your orders. We truly appreciate your loyalty and look forward to serving you again! 🔥💨
Samet K.
Perfect 👌. Really good service
Response from The Hookah LabSep 2, 2026
Thank you so much for the great feedback! 😊 We’re thrilled to hear you had a perfect experience and were happy with our service. We truly appreciate your support! 👌🔥
Ashley
I ordered 6 items from the hookah lab. They created two shipments for the order. 1 order arrived with 1 item. The other order with the other 5 items has not been received by the delivery service (verified with Louis). This was over a week ago. I’ve reached out to the company about this several times and they keep gaslighting me about when they will ship the other 5 items. I will not order from here again as they steal your money and do not communicate about why items paid for have not been received.
Response from The Hookah LabSep 2, 2026
We’re sorry to hear about your frustration. We understand how concerning it is when part of an order has not yet been received. Our records show that your order was split into two shipments, and we have been in communication regarding the second shipment. We are actively reviewing the status of the remaining items with our fulfillment team to determine what happened and the appropriate next step. We never intend to leave a customer without answers, and we appreciate your patience while we work to resolve this.
ALHAMADI O.
Väldigt gott.
Response from The Hookah LabSep 2, 2026
Thank you for the kind feedback! 😊 We’re glad to hear you enjoyed it. We really appreciate your support and hope to serve you again soon! 🔥💨
danyal
Service was good and quick no problems at all
Response from The Hookah LabSep 2, 2026
Thank you for the great feedback! 😊 We’re happy to hear that everything went smoothly and that you found our service quick and hassle-free. We truly appreciate your support and look forward to serving you again! 🙏🔥
CR
Delivery time was good, product was shipped with care.
Response from The Hookah LabSep 2, 2026
Thank you for your feedback! 😊 We’re glad to hear that your order arrived within a good timeframe and was packaged with care. We truly appreciate your support and hope to serve you again soon! 🔥💨