The Hookah Lab Reviews | Read Customer Reviews of thehookahlab.com

The Hookah Lab Reviews | Read Customer Reviews of thehookahlab.com

The Hookah Lab reviews

358 approved reviews, newest moderated first

Walter L.
Sep 1, 2025
Arrived quickly and delicious.
Arrived quickly and delicious.
Response from The Hookah LabSep 1, 2025
Happy to hear it arrived fast and you’re enjoying the delicious flavor! Thanks for your support
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KL
Sep 1, 2025
Will order from here again!
Quick, easy and made my day having my Love66
Response from The Hookah LabSep 1, 2025
Glad to hear that! Enjoy your Love66 and thank you for choosing us
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Beniam L.
Aug 31, 2025
Fast and reliable
Fast and reliable. Will be my go to place for all my hookah flavors
Response from The Hookah LabSep 1, 2025
Thank you so much for your kind words! We're glad to know you had a great experience with us. Fast and reliable service is exactly what we aim for, and we’d be happy to be your go-to place for all your hookah flavors.
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Maximus F.
Aug 26, 2025
Good quality products.
Good quality products. Love the Conceptic Hookah ! Definitely recommended.
Response from The Hookah LabAug 27, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the Conceptic Hookah and appreciate the recommendation. Your support truly means a lot to us.
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Christopher S.
Aug 17, 2025
Love this place great flavors and prices
Love this place great flavors and prices
Response from The Hookah LabAug 18, 2025
Thank you so much for the kind words! We’re thrilled to hear you’re enjoying the flavors and prices. We truly appreciate your support and can’t wait to serve you again soon!
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Greg A.
Aug 4, 2025
Very happy with The Hookah Lab
Very happy with all of my orders from The Hookah Lab. Great selection, good service. Fast delivery.
Response from The Hookah LabAug 4, 2025
Thank you so much for your kind feedback! We’re thrilled to hear you’re happy with your orders from The Hookah Lab. It means a lot to us that you’re enjoying our selection, service, and fast delivery. If there’s ever anything you need or any way we can make your experience even better, don’t hesitate to reach out. Thanks again for your continued support!
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Kevin S.
Jul 31, 2025
All flavors that i got were amazing..
All flavors that i got were amazing... quality is the best I have ever seen. I'll order only from you guys moving forward. Delivery was fast too ... thank you
Response from The Hookah LabAug 1, 2025
Thank you so much for the kind words! We’re thrilled to hear you loved the flavors and had a great experience with our service. It truly means a lot to us. We can’t wait to serve you again soon — welcome to the HookahLab family!
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Rasha
Jul 28, 2025
I think its a spam i got lots of emails…
I think its a spam i got lots of emails after i ordered i send them my id a spam email want a selfie with my id Its not acceptable ita annoying i ordered on the 26 they deducted the money and all im getting is spam emails after If they really want to verify the age it should be a step before purchasing this is ridiculous and annoying unbelievable
Response from The Hookah LabJul 29, 2025
Thank you for reaching out. I understand your frustration and I’d like to clarify a few things to help ease your concern. Our system does include an age verification step before completing checkout. A pop-up link from our Age Verification team appears, prompting customers to upload their ID during the purchase process. In your case, it appears this step was skipped or not completed—however, your payment was still processed and we’ve since been following up via email to help you complete the verification manually. We truly apologize for the inconvenience and the confusion this may have caused. If you’re unsure about any of the emails or have any concerns, please don’t hesitate to reach out to us directly through this email address—we’ll be happy to confirm what’s legitimate and guide you step by step. Let us know how you’d like to proceed, and thank you again for your patience.
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