I presented weak, failing and desperate for healing. Attention was fostering hope and adherence was showing results that led me to trust the plan. Kind Christian guidance was incredibly refreshing after I had prayed so desperately and long.
Response from The Health Institute With Dr. Josh AxeAug 27, 2025
Hi Retha!
Thank you so much for your kind and heartfelt words. We're deeply moved to hear how your journey with us began in a place of struggle but has since grown into one of hope, healing, and trust.
It’s a privilege to walk alongside you in this process, and we’re especially grateful that the care you received—rooted in compassion, faith, and purpose—resonated so deeply. We believe that true healing addresses the body, mind, and spirit, and it's incredibly meaningful to know that our team’s support came at a time when you had been praying so earnestly.
Thank you for placing your trust in the process and in us. We're honored to be part of your healing journey and will continue to support you every step of the way.
With gratitude and blessings,
The Health Institute Team
SL
stephanie L.
What a shame! Deceptive Advertising
Waste of $97. They hold onto your blood results until your zoom call and will not share it with you until then .They state on their website “This isn’t a rushed 15-minute review where you leave with more questions than answers. Your private consultation gives you a full hour with a Senior Health Advisor trained on Dr. Axe’s protocol to understand exactly what your results mean for YOU.” and I kid you not the call was exactly 15min on zoom! It was completely rushed and scripted. It was 10 minutes of trying to sell their program 5 minutes reading my blood results. I declined their program offer and then had to ask the “senior health advisor” to email me my blood results at the end of the call! I’ll be getting my blood work done elsewhere to see if the blood results are accurate or not. What a shame, I expected differently from something Dr. Axe promotes. Don’t waste your time or money!
Response from The Health Institute With Dr. Josh AxeAug 27, 2025
Hi Stephanie,
Thank you for your feedback. We're sorry to hear that your experience didn’t align with your expectations, and we’d like to clarify a few points about our process.
As part of our protocol, blood lab results are reviewed during the consultation to ensure that each client receives a professional, informed interpretation tailored to their unique health profile. This is done intentionally to prevent misinterpretation or unnecessary concern before results can be properly explained. Clients are always provided with a copy of their labs following the call.
Regarding the consultation itself: we offer up to 60 minutes with a Senior Health Advisor to review your results. While not every call requires the full hour—depending on the complexity of results and the individual’s needs—it should never feel rushed or sales-focused.
Our goal here at THI is always to empower our clients with clarity, insight, and practical next steps.
We appreciate you bringing this to our attention, and if you’re open to further conversation, please contact our support team at [email protected]. We’d like the opportunity to better understand what happened and make it right.
Wishing you the best in your continued pursuit of health,
The Health Institute Team
WC
Wanda C.
A Health Program for Body, Mind and Emotion
While I have opted out of some layers of support and the blood labs, I have nevertheless benefitted very much by the core of the program that provides helpful supplements to address health concerns and by gaining a deeper understanding of how body, mind and emotion are all necessary to achieve one's health goals. Dr. Axe has a powerful testimony that is very encouraging; his weekly talks bring clarity to the complex topic about how our body works to digest food and the vital role our emotions play. When Dr. Axe emphasized the importance of chewing thoroughly, I brushed it off at first. But as time passed, I noticed that I WAS rushing through my meal, hardly chewing and almost choking it down! Then I realized that I rushed through my whole day and THAT is what created my stress and digestion issues. Bringing this bad habit into my awareness has allowed me to change my patterns. My digestion and stress have both improved. The program also provides useful handouts, recipes, zoom time with health coaches where questions get answered quickly, plus lists of brands and products that can be trusted.
Response from The Health Institute With Dr. Josh AxeAug 25, 2025
Hi Wanda!
Thank you so much for taking the time to share your experience. We’re truly grateful to hear how the core aspects of the program have made a meaningful difference in your health journey.
It’s powerful to hear how something as simple (yet often overlooked) as mindful chewing, led to such a big realization about stress and digestion. Your awareness and willingness to implement those changes is inspiring!
Your feedback encourages us to keep doing what we do—empowering people to take charge of their health, one step at a time.
Wishing you continued success and wellness!
The Health Institute Team
JC
Julie C.
What an amazing experience so far….
I partnered with The Health Institute 2 months ago in hopes of improving my health to feel better, stay healthy and be my very best for myself and my family. I can tell you over this short time I have seen dramatic changes in the way I feel and I have lost about 12 lbs! The guidance I have received to help me make better food choices has been so helpful and informative. I truly believe what I am learning I can take with me when the program is over. This is the best I have felt in years and I am so thankful for Dr Axe and his staff!
Response from The Health Institute With Dr. Josh AxeAug 22, 2025
Hi Julie,
Thank you so much for sharing your story! We are thrilled to hear about the dramatic improvements you’ve already experienced — from losing 12 lbs to feeling better than you have in years. That’s exactly why we do what we do.
It’s wonderful to know that the guidance around nutrition and lifestyle has been both practical and sustainable for you. Our goal is always to equip our students with tools they can carry with them long after the program ends, so your words are such an encouragement to our team.
We’ll be sure to pass along your gratitude to Dr. Axe and the staff — they will be so happy to hear how much of a difference they’ve made in your journey. We’re excited to see your continued progress and are grateful to have you as part of The Health Institute family!
With gratitude,
The Health Institute Team
MS
Meagan S.
I have been trying to cancel since a…
I have been trying to cancel since a few hours after the sales pitch interview (same day) and when I say just a few hours I truly mean it. I received a welcome email at 6:23pm pst and by 11:20pm pst I had completed a Termination request email for loan and program letting them know that this will cause us to go bankrupt and we could lose our house, business and the like. They have been dragging their feet to help me terminate and informed me that there will be a fee I need to pay for the portal and that my cancellation is up for review and can take 14 or more days to process if they let me cancel (this is verbiage from the cancellation form I was required to fill out or else I would continue to accrue fees). Guys, please do not seek out help from this place. You will pay at least 7,500 for the program because they do not offer you any other solutions. If you opt for a loan your total will be 13,000 or more and you cannot cancel said loan unless The Health Institute does it for you. According to the financial institution, even though I called Monday morning and funding usually takes 3 days they told me The Health Institute must instruct them to cancel or it cannot happen. I had told The Health Institute that I had found myself in recent financial pickles because of my health issues and the gal continued to really press me for a commitment before she would go on. When I paid 27 dollars to have this call I thought I was going to get some sort of healing solution…. That is what the website and Dr. Axe promised in the video I watched and the emails I was sent. So I purchased it thinking I was going to find out how to start on the road to healing and instead I received a sales pitch for a very costly program and she strongly urged me that if I didn’t do this program “where is your health going to be in a few months or even a few years?” Please-Buyer Beware. I fear that they will not do the right thing and give me a full refund.
Response from The Health Institute With Dr. Josh AxeAug 22, 2025
Hi Meagan,
We’re very sorry to hear about your experience and the stress this situation has caused you. Please know we take feedback like this very seriously.
Our initial calls are designed to help people determine whether the Cellular Health Regenerator is the right fit—not to serve as a one-time healing solution. The true value of the program is in equipping each student with the tools to make lasting progress in their health through ongoing support: one-on-one practitioner guidance, live group coaching, personalized health pathways, and access to advanced testing and supplements.
Regarding your cancellation, I want to reassure you that your request has been received. A member of our team will be in touch, and we’re committed to handling all requests as quickly and fairly as possible.
We sincerely wish you the very best moving forward and hope you find the right support for your health journey.
Warm regards,
The Health Institute Team
DD
DDM
Blood Sugars Normalized
I had done what I thought was everything to reverse my insulin resistance, but when I joined this program, it all clicked! My blood sugars are normal consistently, and I am WELL on my way to reversing hypothyroidism. This program is a MUST! My practitioner was AMAZING and a great partner for me!
Response from The Health Institute With Dr. Josh AxeAug 20, 2025
Hi Deb!
This is amazing to read — congratulations on your progress! 🎉 Hearing that your blood sugars are now consistently normal and that you’re on your way to reversing hypothyroidism is truly inspiring.
Thank you for sharing your story — it will encourage so many others!
With gratitude,
The Health Institute Team
MP
Mandi P.
What a waste of $27
What a waste of $27. I sat there for over an hour and really didn't learn anything other than what I already knew from his infomercials about cellular health. Shame on these people for gate keeping important information that could really help those of us who are really sick and falling apart. And, according to the saleswoman, it's not all our fault so why is Dr Axe hopping on the money grab train? We are already paying for doctors, pills, and everything else to find help and here he comes with his $8000 program. Maybe put the info in a book for less than $30 instead and let us read it and follow a plan on our own? I would much rather be given a written down plan and list of supplements and foods to take and devise my own plan than pay for an expensive diet plan for the rich and famous.
Response from The Health Institute With Dr. Josh AxeAug 19, 2025
Hi Mandi,
We’re truly sorry to hear you felt disappointed after attending the initial session. Our goal is never to frustrate or gatekeep, but rather to equip people with both knowledge and the practical tools they need to succeed.
The truth is, the real value of the Cellular Health Regenerator isn’t in a single introductory call, it’s in the follow-through:
- 1:1 practitioner coaching tailored to your unique needs
- Live group sessions where you get support and accountability
- Targeted pathways designed for your specific health goals
- Cutting-edge testing and supplements included in the program
When you look at the reviews of people who’ve gone through the full program, you’ll see story after story of real results — better energy, improved digestion, balanced hormones, and a renewed sense of hope.
We also want to gently correct the idea that this is only for the “rich and famous.” Nothing could be further from the truth. Most of our students are everyday people — parents, teachers, nurses, retirees —who are tired of quick fixes and want lasting change. The investment reflects the depth of resources, coaching, and care they receive.
Of course, books are helpful (Dr. Axe has written many), but a book can’t walk with you day by day, troubleshoot your struggles, or help you personalize a plan when your health challenges are complex. That’s why this program exists.
We appreciate your feedback and will share it with our team. If you’d like to talk further about how we can support you, or to see if the program could actually be a fit for your situation, please reach out to us directly at 878-295-8339 ext. 1004 or [email protected].
With respect,
The Health Institute Team
CG
Chris G.
I recently went through the "sales…
I recently went through the "sales pitch" initially thinking I was actually going to get help and guidance with my health but increasingly felt uncomfortable with the situation! The first indication was when the "salesperson" sharply told me, "don't take notes, just listen to me!" There were more red flags but when it came to the $$, I couldn't believe what she was telling me it would cost!! Over $7000!! So disappointing that what I thought would be legit wasn't! It didn't feel right so I did not sign up! I keep seeing as an automated response to all these reviews that we are mistaking the Health Institute for Ancient Nutrition but if Dr. Axe is part of this Health Institute program then it's still his name connected to it so they are either illegally using his name and expertise or he is complicit! I would like to know which it is bc many are trusting this program BECAUSE of his name and reputation! If he is at all willing to partner with this manipulation then it will put a black mark against him and if he is not willing, then he needs to actively clear his name. Such a disappointment for me and for so many others who are desperately searching for help! I'm in pretty good health but for those who aren't and are needing direction, this is so wrong! Shame on this company for scamming innocent, sincere people who want to be healthy and to live a good quality of life!
Response from The Health Institute With Dr. Josh AxeAug 19, 2025
Hi Chris,
Thank you for sharing your feedback. We’re truly sorry if the consultation process left you feeling uncomfortable—that is never our intention and does not reflect the respect and transparency we aim for.
Your feedback has been shared with our team so we can improve. If you’d like to discuss further, please reach out to us at 878-295-8339 ext. 1004 so we can address your concerns directly.
With respect,
The Health Institute Team
