In the beginning, I was skeptical.
But as I have been going through the program, I am no longer.
The wealth of knowledge plus seeing results and feeling better totally impressed!
I will be using the things I have learned from now on.
Response from The Health Institute With Dr. Josh AxeSep 18, 2025
Hi Andrea!
We appreciate you taking the time to share your journey with us! Hearing how your perspective shifted as you went through the program, and how the knowledge, results, and improved health have made such a difference, is exactly why we do what we do.
We’re grateful for your progress and so glad you’ll be carrying these tools with you for life. Keep applying what you’ve learned—you’re building lasting transformation!
Warmly,
The Health Institute Team
CA
Charlene A.
Please Read Reviews Before You Decide!!!
OH, how I wish I had looked at reviews *before* saying Yes to the high-pressure sales pitch! My experience is very similar to other reviews here. I paid $27 for a consultation which was actually a high-pressure sales pitch. I let myself be talked into signing up & doing financing through their finance partner. Two days later, after I logged in & saw what the program was, I immediately emailed to cancel. My salesman called me and tried to talk me into not cancelling, but when I continued to say No, he said that they would take care of me.
A $500 blood test was shipped the same day I called to cancel. I had to keep emailing and replying to emails about appointment reminders & shipment notifications, stating that I had canceled. It was 10 days after talking to my salesman before he sent the link to cancel. I had to keep emailing to finally get things canceled. I ended up having to pay for the $500 test (which I have yet to get results back from). My first call with the salesman was on 08/12/25. The finance company was refunded (minus $500) and my account closed on 9/12/25, after 13 emails/calls with The Health Institute & the financing company.
My main issues:
—High-pressure salesman who was a financial guy (his statement to me): no health training (just sales training).
—You don't really see what the program is about until you sign up for $8,000. (I was basically eating the way suggested, so it would be adding a bunch of expensive supplements I would be paying for after the 4 month.)
—Communication & support is horrendous! Only email which is answered 2 days later. The last week, I finally came across a phone number, but it was still leave a message and someone gets back.
This was an EXPENSIVE lesson learned.
Please look long & hard before you commit—don't make my mistake!
Response from The Health Institute With Dr. Josh AxeSep 18, 2025
Hi Charlene,
We respect you taking the time to leave a review of your experience and we're also sorry to hear that we were unable to meet your expectations in the initial call. We also apologize for the delays you've described. Our team will be looking into this, to ensure all requests are met within a respectful timeframe.
It’s important to note that what you’ve highlighted was a one-time enrollment call - typically a 45–60 minute call; not the actual program itself. The consultation is meant to outline your options and answer any questions you may have, but it is not representative of the program’s day-to-day experience, the depth of education, or the ongoing live 1:1 support provided to clients.
Inside the program, clients work directly with our Practitioners and a full care team who guide them step-by-step. The program includes targeted protocols, private coaching calls, nutrition and lifestyle strategies, and access to a supportive community of like-minded individuals. Thousands of clients have experienced breakthroughs such as weight loss, restored energy, improved digestion, relief from long-standing health struggles, and overall renewed quality of life.
For knowledge purposes and since you didn't complete the program- those that do, can expect:
- A 4-month supplement protocol
- A structured healing pathway
- One-on-one live practitioner support
- Private coaching calls
- Weekly program content and masterclasses
- Live group sessions
- A private online community
- Unlimited access to our Health Support Ticket system
We take seriously the responsibility to ensure that our first impression matches the quality of the program, and your feedback helps us improve that connection point.
We wish you nothing but the best on your healing journey.
-The Health Institute Team
KW
Kathy W.
Changed my life forever!
Changed my life forever!! I am 30 lbs lighter, freed from daily headaches, feel 10 years younger and have inspired my son to lose 30 lbs too!! So thankful to God for Dr. Axe and his God-given wisdom
Response from The Health Institute With Dr. Josh AxeSep 16, 2025
Hi Kathy!
Wow—what an incredible testimony! We’re so thankful to God for the transformation you’ve experienced—30 lbs lighter, freedom from headaches, and renewed energy is truly life-changing. Even more powerful is how your own breakthrough has inspired your son to follow in your footsteps. That ripple effect is what it’s all about.
Keep shining as an example of health and faith for your family and others around you! We are so honored to have been part of this journey!
Warm regards,
The Health Institute
MA
Mom and W.
Run Away. You Can Do Better Than This.
I am so relieved that other people also are validating how bad this experience is. I had Lauren as my "coach". She was condescending from the start. Sounds like she is for everyone else who mentioned her. Couldn't get off the call fast enough. The sales pitch is awful. Don't keep asking people over and over "how will your life be if you don't do this program?" Or my favorite "stop taking notes and just listen to me". How about I'm a grown adult, Karen... I mean, Lauren. If you truly want to help people and be a reputable business with sustainable growth, be real and relatable. Also, please fire people like Lauren. She's not a beacon of health, inspirational or even friendly. She also looks/sounds like a heavy smoker. The best part is, she said she's not allowed to send me package info and details for the options. I had to decide "right then" to pay up to almost $8K with nothing to look over what I even get. You clearly plan on people being naive. Major Red Flag of so many I trusted my intuition and just got off the phone with her. She even tried to "threaten" at the end that I should have just rescheduled the call to have more time to talk (because I needed to go AND had heard enough). No thanks. My heart goes out to anyone who fell for it and was scammed from their money thinking it was toed to Josh Axe. I actually question him now also and he should really be more discerning with whom he lends his reputation to because this place is a joke. Sadly another "natural health" company that gives the whole industry a bad name and tried to hold "good health" over people's heads unless they blindly trust a bad sales pitch.
Response from The Health Institute With Dr. Josh AxeSep 18, 2025
We're sorry you had a negative enrollment experience. However, it’s important to clarify that what you are reviewing here is not the program itself, but rather a one-time enrollment consultation (typically 45–60 minutes). We don’t want anyone to confuse a poor impression of the initial consultation you described with the actual quality of the program’s content, our Practitioners, community, or results.
Thousands of clients have experienced life-changing transformation inside our program as you can see for yourself here - (https://reviews.thehealthinstitute.com/real-stories) and we take seriously the responsibility to represent that accurately from the very first interaction.
We truly value honest feedback and welcome constructive concerns that help us improve. At the same time, we ask that feedback remain respectful—personal attacks or comments about an individual’s appearance or character don’t contribute to the supportive conversation we want to foster.
Constructive feedback like yours is used to strengthen how we train, communicate, and serve from the very first call. Our commitment remains to integrity, professionalism, and genuine care, and we will continue working to ensure that every interaction reflects those values. Please feel free to contact us at 878-295-8339 ext. 1004. We are here to help - however that may look for you!
With respect,
The Health Institute
RC
Repeat customer K.
As a registered nurse and longtime user…
As a registered nurse and longtime user of Ancient Nutrition supplements (which I still support), I joined Dr. Axe’s Cellular Regeneration Program hoping for personalized, high-quality care. Unfortunately, I cannot recommend this program.
My opinion: The $8,000 price tag is unjustifiable. The content I accessed—just Module One—was basic and nearly identical to what’s freely available on Dr. Axe’s YouTube channel, website, and books. There was no customization, and the promised supplements were repeatedly delayed for over a month.
The initial “blood review” was mostly a scripted sales pitch. I was told they needed to “see if I could be accepted,” which felt manipulative. They spent two minutes on my labs and the rest pushing me to sign a contract on the spot.
Once enrolled, the “practitioners” are not licensed professionals. Zoom sessions felt generic, and the weekly Q&A was more like a podcast—nothing new if you’ve followed Dr. Axe online.
I’ve requested a refund, which they acknowledged, but they redirected me back to the original salesperson instead of resolving it professionally in writing at this point.
Summary: If you’re serious about your health, I strongly recommend working with a licensed functional medicine provider in your area. You’ll likely get far more value, personalization, and ethical care.
Update: don’t count on a full refund. Didn’t happen for me and I was not happy with the end result of my lengthy refund process. Before they respond to refunds they let the sales person try to convince you to stay in the program (ie save their commission). I refused that and told them I wanted all responses in writing. All I did was review the material that was in the first section of program for content - and any value because you can’t see more than that. I quickly perused it found out that everything that’s there is for FREE online. There was nothing tailored to my situation. Everything was General dietary information, etc. and I was not impressed and withdrew. Yes I had ONE meeting with a “health coach” who never even shared her certifications because she likely didn’t have any and was simply just reading from a script- asked me if I had any questions about the “materials” . If she had been a nurse practitioner, etc. she certainly would’ve told me so. And I can tell you as a registered nurse that I was not speaking to a colleague. I went through the same lengthy withdrawal refund process that others have explained in their reviews only to have them keep $3000 out of $8000 round figure. No, I was not content with this and I let them know telling them it was not a Christian response and it was a RIP OFF - and I got no further response. I would not recommend this program to anyone quite frankly for any reason and after that, I no longer listen to anything from Dr Axe even for free online.
Response from The Health Institute With Dr. Josh AxeSep 12, 2025
We take your feedback seriously. I want to address your concerns directly and provide clarity about how our program is designed.
Program Structure & Practitioner Team-
Our Cellular Health Regenerator program is built around a structured four-phase framework that combines functional nutrition, lifestyle strategies, targeted supplementation, education, and coaching to address the root cause of the concerns discussed- not treat the symptoms, which typically results in phase 2 and 3 as phase 1 is strictly intentional in laying the foundation in order for the following 3 phases to function at maximum capacity. Additionally, premium students receive seven one-on-one Nutrition Practitioner calls, multiple opportunities to attend weekly group coaching sessions (plus access to the replays), and open office hours.
During the weekly live Expert Q&A sessions, each student is invited to submit one question so that we can be fair to everyone attending. For those who cannot make the live call, we also provide the option to send a question in advance, and our team will ask it on your behalf.
To clarify: while some of our team members are doctors, not all of our Practitioners are medical doctors—and we never represent them as such. They are, however, credentialed Nutrition Practitioners who specialize in cellular health and functional wellness. Their certifications include (but are not limited to) DR, FDNP, NTP, RWP, INHC, MScN, CNS, and NBC-HWC. They are not intended to replace one-on-one medical care from your local provider. Instead, they guide you through the program framework, help you apply the principles to your daily life, and support you in creating lasting changes. This is made clear during enrollment, as our program is educational and coaching-based—not a replacement for direct medical care.
Supplements & Shipping Delays-
We understand your frustration regarding supplements. This past month, we experienced unexpected shipping delays due to a transition with our distribution partner and supply constraints. We've been transparent with our students about the situation. Orders have been actively shipping since last week and are being expedited, but we know waiting has been discouraging.
It’s also important to emphasize that supplements are one piece of the program—not the foundation of your success. The daily practices you implement with nutrition, hydration, sleep, stress management, and mindset are the real drivers of change. Supplements are designed to support and amplify the results of those lifestyle foundations, not replace them.
Personalization vs. Framework-
The program is not a “one-size-fits-all.” While the foundation is consistent across all students, personalization happens through:
- Practitioner support that helps you apply strategies to your unique circumstances
- Supplement protocols targeted at cellular repair, mitochondrial support, and metabolic balance
- Community and coaching to troubleshoot challenges and celebrate wins
It’s true that many of Dr. Axe’s free resources echo the foundational principles we teach—but the value of this program is in the structured sequence, accountability, practitioner access, targeted supplement protocols, and live support. It’s not just information—it’s implementation and consistency that create results.
Refund Requests-
I see that you’ve already requested a refund. Our internal team reviews each request and will respond to you directly.
Respectfully,
The Health Institute Team
ME
Mercedes
Everyone I spoke to
Everyone I spoke to, was coached by, on calls with was lovely. The community created was so helpful and supportive. They are good at what they do, very knowledgeable and willing to help you and guide you! I learned so much from this program and it's changed the way I think about how food impacts my body, as well as my faith and movement and appreciating the beauty that God created in all of it! My journey has impacted my son and he is on his own journey of well being as well as helping my dad who lives with me, live a healthier lifestyle with food.
Response from The Health Institute With Dr. Josh AxeSep 8, 2025
Hi Mercedes!
Thank you so much for your kind words! We’re grateful you found the program supportive and faith-filled, and it’s incredible to hear how your journey has inspired your son and even your dad toward healthier living. We’re honored to walk alongside you and celebrate the impact God is making in your family!
With gratitude,
The Health Institute Team
CC
Carrie C.
The Health Institute has been a breath of fresh air!
The Health Institute's CHR program has been a breath of fresh air. After only 6 weeks, I am under 300 lbs for the first time in 4 years. I went from eating potato chips, chocolate, candy, pizza, burgers, ice cream, fried foods, and drinking soda all day every day to eating a clean diet with fruits, vegetables, grass fed beef and chicken, and drinking water. I believe the combination of eating well, good supplements, amazing support, and positive mindset has been exactly what I needed.
In the past when I tried to change my eating patterns, I would give up because of the harsh side effects, but I have not had a single headache, body ache, etc. Anyone that has been down that road knows that it was God that led me to where I am right now.
You may be asking, what led me to Dr. Axe and his team at The Health Institute and my simple answer is Jesus, but I had some help getting here. About a year or two ago, I stumbled upon John & Lisa Bevere's podcast, they had Dr. Axe on, and he was sharing some great information. I was not in a place to fully accept where I was due to my mom dying of cancer. I did think on it often, but it was not until recently that I seen Dr. Axe on social media talking about hormones that really stopped me in my tracks. I am currently in perimenopause and I was having a lot of issues with energy, joint pain, brain fog, night sweats, and I was struggling with even getting out of bed.
After 6 weeks, I have more energy, positive thoughts, clarity, increased strength and mobility. There is such a supportive community and they are quick to encourage everyone - I thank God for Dr. Axe & his team! I cannot wait to see my continued progress with the CHR program.
Response from The Health Institute With Dr. Josh AxeSep 4, 2025
Hi Carrie!
Wow, thank you so much for sharing your story! We are truly inspired by the transformation you’ve experienced in just 6 weeks. To hear that you’ve not only seen incredible progress physically but also gained energy, clarity, and a renewed mindset is exactly why we do what we do.
We love how you connected your journey back to God’s leading—what a powerful testimony of His timing and provision. It’s an honor to walk alongside you through this season, and we’re so grateful that you’ve found both the practical tools and the supportive community you needed here at The Health Institute.
We can’t wait to celebrate even more breakthroughs with you as you continue forward. Thank you again for your kind words and for trusting us on this journey!
—The Health Institute Team
TB
Tami B.
I think this program is well rounded
I think this program is well rounded. The coaches are great. You can contact them a lot if you need it or a few questions here and there. I did not come into this program with huge physical problems. I just needed to get a more Knowledgeable person to guide me with what I was already doing. The everyday video calls are great if you can fit them in. I am not able to do the live calls but i do try to rewatch them later.
Response from The Health Institute With Dr. Josh AxeSep 3, 2025
Hi Tami!
Thank you so much for sharing your experience! We’re thrilled to hear you find the program well-rounded and that our coaches have been able to support and guide you with your goals. It’s wonderful that even without major physical concerns, you’ve found value in having knowledgeable direction and practical resources.
We’re glad you’re enjoying the flexibility of the daily video calls—whether live or on replay—and that they continue to provide helpful insight for your journey. Your feedback means a lot to us, and we’re honored to be a part of your health and wellness process!
—The Health Institute Team
