The Health Institute With Dr. Josh AxeReviews of thehealthinstitute.com

I joined this program after years of chronic pain, PCOS, prediabetes and osteopenia. Then came a hysterectomy. With traditional medicine, I was only getting worse. I knew I needed to make a commitment to a healthier future, and my research led me to Dr. Axe and this program. Since joining I have lost 15 pounds. My blood sugar is lower. It is a joy to wake up in the morning after restful, restorative sleep and look forward to the day! My sleepless nights, with aching joints are gone. The personal guidance from my Practitioner and Dr. Axe's team has given me the confidence and skills to continue this health journey in the future. My questions are always answered. I feel supported. They have provided a wealth of information and resources for healing body, mind and spirit. It is not a quick fix-it is a commitment to my future wellness and wellbeing. I know I will continue to Improve and thrive.

The cellular regeneration protocol is an excellent program. I started it on June 17th and have seen improvement in my health. There is so much support which really helps me to continue and be successful. My practitioner Tony is very encouraging and supportive. Dr. Axe has weekly phone calls and videos which explain each part of the protocol and answer questions. I have found the videos and coursework on mindset to be particularly motivating for me personally. They have definitely helped me to stay committed! I highly recommend this program.

I ordered the cellular bloodwork test and, upon receiving my test and successfully sending it back, found the Health Institute team to be COMPLETELY unresponsive. I emailed 4 times, tried replying to the number that texted me updates, and even tried calling that number, but it seems to be a fake number since the call just automatically disconnects each time. There is NO contact number listed on their site that I can find. As far as I can tell, this seems 100% like a scam, and getting my money back will require a chargeback. UPDATE: I've now called that number several times and can confirm that my issue is NOT satisfactorily resolved. I finally got a response voicemail (albeit an unsatisfactory one) after I threatened a chargeback, and I have not received a response to any of my other calls to the number they provided. I have requested the bloodwork results that I PAID FOR and this is STILL BEING WITHHELD FROM ME. I used to be an avid follower of all things Dr. Axe, and this experience has COMPLETELY soured my opinion of this company. UPDATE AGAIN: I reached out directly to the lab they use, and THEY were able to get things moving. I got my report link sent to the very email that Health Institute claims is "invalid". It should NOT have been THIS HARD to get Health Institute to respond. I'm adding a star just because, albeit through intense nagging and the involvement of third parties, I finally got access to the results I paid for.

I waited a full 24 hours before this review. I wanted to let things sink in. MY experience was not a good one. When you preface your opening statement that YOU have to be ACCEPTED into this program, RUN. Bottom line, spending 5k-8k for a four month program is a HUGE investment for ANYONE. They drag you along till the end, and BAM! There it is, the hard sell. Please do your own research BEFORE.

Response from the Health Institute with Dr Axe. If you read my initial complaint it appears that it was resolved based on the quick response from the support team. However, this was just a few kind words to let the newest members of “The Health Institute” to believe a LIE, that this company is a reputable, and a compassionate company. Please Don’t fall for the SCAM like I did. If I had read these reviews I would’ve NEVER gave them a thought, Especially not having the money to pay out of pocket for it. But The Health Institute push the loan on you and you have to make a decision quickly. There should be a class action lawsuit against this company. The price ($8k) doesn’t match the services, and on top of that you have documentation that your supplements didn’t work for me because I told your coach. And your justification is that there were multiple aspects of your program that were offered, but you know I didn’t take advantage of them because that was going to be MORE expensive. My main goal at this point is to spread the word about The Health Institute company. It first occurred to me that if I was having issues with this company that there must be others who was experiencing the same issues or similar problems with this company. And yes, a whole lot of complaints are made about this company, on other sites as well. Facts: The Health Institute omits information, ask questions about the loans offered. They will have you signing on your phone so fast your head will spin! You think I read the fine print? Of course not, they are counting on you not reading it because they are talking to you and directing you where to sign. Please do your due diligence, I am only speaking on my experience and that might not be yours and I respect that, but for those of you who are like me who trust in the “Dr Axe” name, you ignore those red flags because you want to feel better. So, that’s why I am trying to stick to facts and get the emotions out of it. The fact is, if I can save your family money by telling you the truth, so that you have all the facts and can make a sound decision, then please allow me to do so. The fact is the cost is astronomical, I have 2 loans, I just racked up over $8,000 in debt. It was like flushing money down the toilet. Despite the quick response from support this was not settled and it was just a quick response to Appear that this company is reputable. Please Don’t Do It!!! You will regret it. Seek out a program that will test your blood work. A program that uses real doctors and nurses that offer natural remedies and treatments. I didn’t have time to think about these practical solutions because I felt rushed to make a decision right then. So now that I look back I really feel this was a costly mistake. You are so worth every penny spent but just make sure the cost matches the service. Look for money back guarantee if it doesn’t work. Don’t give up because you will be healthy again. Don’t give money to a program that is this expensive and offers no guarantee. Do your research before committing yourself to loans that this company has already orchestrated. Blessings Marilyn The Health Institute Response Hi Marilyn, Thank you again for reaching out and for sharing your concerns with us. We understand how important your health and well-being are, and we take your feedback seriously. We reviewed your account and confirmed that you were enrolled in the CHR Premium Program in June 2024. This program included a 4-month supplement protocol, the structured 4-month pathway to healing, and the program resources developed by Dr. Axe and our team. As part of the Premium tier, you also received 1:1 support from a personal practitioner, private coaching calls during each phase, access to weekly program content, participation in the call calendar of live sessions and masterclasses, a private Facebook community, and use of the Health Support Ticket system for additional personalized guidance. While supplements are an important component, they were only one part of the comprehensive program that you received. Regarding your request for a refund, our Finance Team confirmed that your program was financed through UC in June 2024 and has been fully outside of the program timeframe. Because of this, and the policies with UC financing, we are not able to offer a refund or reimbursement at this stage. We do appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Please know that your input will be shared with our leadership team as we continue improving the student experience. Here to Serve, The Health Institute Support Team

They helped walk me through what I was to do and were quick to explain things as I had questions. The cost was about of a sticker shock but I decided to give it a go as I was struggling and needing direction what to do and how to do it or my primary Dr was going to have me do things I was not wanting to do.

I am very disappointed because it was not really a consultation—it felt more like a waste of $97. I am not sure if I can get my money back. There was no real consultation; instead, it was mainly an attempt to sell an extremely expensive program. I was only given frightening results and left without any advice. What kind of consultation is that?

I am in my 6th week but I felt better after following one week in! I struggle with inflammation, Hasimoto thyroid, hormonal changes that come with age, weight gain and sleep issues. I am feeling different, my joints feel good, my sleep is improving already, and I have lost 7lbs. I am very hopeful for a complete reset! The seminars are encouraging and the meals are good. I have been eating a variety of foods. This program requires a commitment, but I am trying to just trust the process and take it one day at a time.