The Health Institute With Dr. Josh AxeReviews of thehealthinstitute.com

Response from The Health Institute With Dr. Josh AxeOct 20, 2025

Hi Jessica! Thank you for sharing this incredible progress with us! We’re so proud of the commitment and consistency you’ve shown in following the program, focusing on your nutrition, movement, and mindset. It’s inspiring to hear that you’ve already been able to come off two of your diabetes medications and are continuing to see your blood sugar improve. Your dedication to learning, applying the “Build Your Plate” method, and prioritizing self-care (like those sauna sessions!) truly shows how powerful lifestyle change can be. Keep going — your healing journey is well underway, and we’re honored to be a part of it. Best wishes, The Health Institute Team

Response from The Health Institute With Dr. Josh AxeOct 23, 2025

Hi Christy, We’re truly sorry to hear about your experience and the frustration this has caused. Our intention with every consultation is to support, not to sell. These calls are designed to review your health assessment and lab results, explain what they mean, and help identify next steps for healing. You should never feel pressured, dismissed, or disrespected at any point in that process. Our programs are designed to include structured guidance and, in some cases, access to a personal practitioner — all of which should be communicated with transparency and respect. We would love the opportunity to personally review your experience, ensure proper follow-up, and make this right. Please reach out to [email protected] with your full name and the email used for your appointment so we can look into this immediately. With respect, The Health Institute Team

Response from The Health Institute With Dr. Josh AxeOct 21, 2025

Hi Lawrence, We genuinely appreciate you taking the time to share your experience. We never take feedback like this lightly, especially when someone entrusts us with their health journey while facing something as serious as cancer. First, we are truly sorry that you left feeling unheard or misled. That is not the experience we stand for, and it is not the standard we hold ourselves to. Every client interaction matters deeply to us. To clarify, our team of Senior Health Advisors help individuals determine whether our Cellular Health Regenerator (CHR) program is a good fit for their unique situation. While they are trained to share information with care and accuracy, they are not commissioned in a way that rewards overselling or misrepresentation. Their role is to guide, not to pressure. Our program itself is not a cure for any condition, including cancer, and we are transparent about that from the beginning. The CHR system is a comprehensive, clinically-designed framework that focuses on cellular repair, detoxification, and metabolic healing. Many of the principles we teach, such as nutrient timing, circadian rhythm regulation, and anti-inflammatory protocols, are rooted in publicly available science. The difference lies in the targeted application of supplements, lifestyle interventions, and one-on-one practitioner support – which is both technical and emotional – that helps students turn scattered information into a structured, sustainable healing process. Our senior client care team has been in touch with you, has shared your concerns with our leadership, and has issued you a full refund. We are grateful for your honesty, Lawrence. Every review, positive or not, helps us refine how we communicate, care, and coach. We wish you continued strength and healing on your path forward. With respect, The Health Institute Team

Response from The Health Institute With Dr. Josh AxeOct 16, 2025

Hi Carmen! Thank you so much for sharing this, and congratulations on your incredible progress! Hearing that inflammation, brain fog, bloating, and constipation have cleared—and that you’ve released 15 pounds—made our whole team smile. We especially love how you’ve embraced slowing down, savoring each bite, and treating this as a true way of life, not a diet. Huge shoutout to Naomi for walking alongside you with such care and encouragement. We’re honored to be part of your journey and can’t wait to support you in keeping this momentum going. Warmly, The Health Institute

Response from The Health Institute With Dr. Josh AxeOct 17, 2025

We’re truly sorry to hear about your experience and the frustration caused by the delays and lack of communication. This is not the level of care or responsiveness we strive to provide, and we sincerely apologize for the inconvenience. If there was a delay in your kit shipment and your sample wasn’t received or processed at least 3–7 days before your appointment, we may have asked you to reschedule. This is because your Senior Health Advisor needs your lab results ahead of your consultation to provide the best support. If the sample isn’t ready for review, rescheduling is necessary. If you joined the Zoom call and no one connected right away, you should have received a follow-up message explaining that your Senior Health Advisor was likely finishing a previous appointment. We take great care to listen and support during these consultations, but sometimes this means appointments run behind schedule. Additionally, if you’re opted in to receive texts and emails, you should have received communication notifying you of the delay and offering the option to reschedule. We’d like the opportunity to make this right and ensure your case receives immediate attention. If you’re open to it, please send your full name and the email address used to place your order to: [email protected] Providing this information will allow us to work with our operations and fulfillment teams to review what happened with your kit and scheduling, so we can prevent this in the future. Thank you again for your feedback—it helps us improve.We appreciate your patience and look forward to resolving this as quickly as possible. Warmly, The Health Institute Team

Response from The Health Institute With Dr. Josh AxeOct 12, 2025

Hi Jan! Thank you so much for sharing your amazing experience! We’re thrilled to hear how much you’re enjoying the program—from the personalized protocol and expert support to the weekly Q&A calls and mindset training. It’s wonderful to see the progress you’ve already made in just three weeks, and we’re so glad you’re feeling the breakthrough you’ve been praying for. We’re honored to walk alongside you in this journey toward lasting health and wholeness. Your faith, commitment, and openness to learning truly shine through—thank you for being part of The Health Institute family! The Health Institute

Response from The Health Institute With Dr. Josh AxeOct 10, 2025

Hi Lori! Thank you so much for sharing your amazing experience! We’re thrilled to hear how the program helped you become more mindful about your nutrition and that your practitioner provided the personalized support you needed along the way. It’s wonderful to know you’re feeling more energized, clear, and motivated than ever before—those are powerful signs of transformation! We’re honored to be part of your journey and excited to continue supporting you through the concierge program. Keep up the incredible progress! Kindly, The Health Institute

Response from The Health Institute With Dr. Josh AxeOct 11, 2025

Hi Spencer, We sincerely apologize for the frustration and lack of communication you’ve experienced. We completely understand your disappointment, and we’re truly sorry that your experience has not reflected the care and integrity we strive for at The Health Institute. After reviewing your case, we confirmed that your original blood sample was rejected by our independent lab due to a processing issue outside of our control. In situations like this, a replacement kit is always issued at no additional cost. Unfortunately, while the replacement should have been automatically triggered, there was a breakdown in communication that prevented this from happening—and that’s on us. We take full responsibility for the delay in communication and for not ensuring that your replacement kit was sent promptly. Our team is personally reaching out to the lab now to understand why the replacement wasn’t issued right away, to ensure this is resolved as quickly as possible, and to help prevent situations like this from happening again. Please know that your bloodwork is never withheld—every client maintains full access to their results. What happened here was a failure in communication, not in integrity, and it does not reflect the standards we hold ourselves to. The Health Institute was founded on transparency, honesty, and a deep commitment to supporting our clients in their health journey. We do not take accusations of fraud lightly, and we’re addressing this matter internally to ensure better oversight moving forward. To make this right, we’ve processed a full refund for your order. A member of our team also left you a voicemail today and followed up by email. If you’re open to it, we would love the opportunity to support you on your health journey—please feel free to reply to either message at your convenience to discuss next steps. Thank you for bringing this to our attention, and again, we sincerely apologize for the inconvenience. Warm regards, The Health Institute Support Team