Jessica A.
My food arrived warm/hot
My food arrived warm/hot. I feel hesitant to give the food to Willa
Response from Happy HowlJun 22, 2026
Thank you so much for your review, and we're sorry your food had a warmer transit! Our packaging is specifically designed to handle high temps during shipping, and we’ve made improvements over time to make sure the food stays safe and shelf-stable until it’s opened. That said, if you ever notice an unusual texture when opening a carton, just let us know by sending us a picture and we’ll make it right.


