Happy HowlReviews of thehappyhowl.com

Response from Happy HowlJul 20, 2026

It can definitely be puzzling when a pup shifts to eating just once a day! To keep Cooper's food perfectly safe and nutritious, it should always be refrigerated after opening rather than left out for long periods. Your 30-minute rule is excellent—if he walks away, we recommend sealing the portion up in the storage bags we provide with your orders and placing it right in the fridge. When you're ready to try again, try warming the food slightly in the microwave to activate the natural aromas and make it extra enticing for him. Since your supply is lasting a bit longer now, let us know if you ever need to adjust your delivery dates. We are rooting for you and Cooper!

Response from Happy HowlJul 19, 2026

We are so sorry to hear about the tummy trouble! Dealing with a sick pup is the absolute worst, and we completely understand being unsure what to do with an extra box when her stomach is acting up. Our clean, slow-cooked ingredients are very rich, which means some sensitive systems need a much longer, more gradual adjustment period. If you ever decide to try it again, a great trick is using the food strictly as a small meal topper mixed into her regular dry food, rather than a full separate bowl, to let her digestive tract ease into it. However, if you're ready to pivot away from it, that is completely okay. Since the food is safely shelf-stable and doesn't require freezer space, you can comfortably hold onto it for a bit, or even pass the unopened box along to a neighbor's dog who might love it. Sending lots of love to your pup for a quick recovery!

Response from Happy HowlJul 17, 2026

Thank you so much for giving us a try, and thank you even more for your incredible kindness in choosing to donate the remaining boxes to another pup! That is such a sweet gesture.Picky eaters can certainly be a tough puzzle to crack, and we completely understand how frustrating it is when you're hoping for a breakthrough. Just in case you wanted to give it one last shot before passing the boxes along, a couple of quick tricks that often work for stubborn pups are warming a serving up in the microwave for a few seconds to really release those rich, tempting aromas, or trying a very slow 50/50 mix right into his absolute favorite food or treat.We truly appreciate your honesty, and we are sending so much love to you and your sweet boy. We hope you find his perfect match soon!

Response from Happy HowlJul 17, 2026

It is so funny how our dogs can be total critics about certain flavors! We're sorry the beef wasn't his jam, but we are glad to hear the turkey passed the test. Hopefully, the lamb is his absolute favorite! Since our sample packs are great for taste-testing, just keep in mind that once you find his perfect match, you can easily switch to our combo packs or a single recipe for your next order. Thank you so much for sharing your experience with us!

Response from Happy HowlJul 17, 2026

We completely understand how disappointing it is when you're excited for them to try something new and it doesn't pan out! Our pups definitely have their own strong preferences when it comes to the bowl. We really appreciate you giving Happy Howl a shot and crossing your fingers for it. We hope you find the perfect match that keeps their tails wagging at mealtime very soon!

Response from Happy HowlJul 13, 2026

We are so glad to hear that your pup is a big fan of our food, but we deeply apologize for the frustrating communication and stress surrounding this shipment while you are away. To ensure orders arrive as quickly as possible, our system immediately processes shipments, which means we cannot stop or cancel a box once it has been sent to fulfillment. We know seeing a package sit out in 115°F weather is alarming, but you can rest assured that our shelf-stable recipes are designed to handle extreme conditions and stay perfectly safe and fresh in temperatures up to 119°F. Your pup's safety is our absolute highest priority, so if you have any concerns about the condition of the boxes when you get back, please send photos and details to [email protected] so we can assist you directly. Thank you for sharing your experience with us.