Happy HowlReviews of thehappyhowl.com

Response from Happy HowlAug 25, 2026

Thank you so much for reaching out and sharing those photos with us! Because our recipes are made with fresh, natural ingredients without artificial preservatives, any small tear or crushed corner that exposes the food to outside air can cause mold to form. We sincerely apologize for that damaged carton! We have already added a replacement carton to your upcoming order processing on September 9th to make sure you are fully taken care of. Please let us know if there is anything else we can do to help you and your pup in the meantime!

Response from Happy HowlAug 23, 2026

Thank you for reaching out, and we apologize for any difficulty accessing your account! We can confirm that your subscription was officially canceled on August 13th. Please feel free to email us directly at [email protected] if you need help regaining account access or have any other questions.

Response from Happy HowlAug 23, 2026

We are so sorry for the delay and for failing to get back to you sooner—you have every right to be frustrated. We have requested a replacement to be reshipped first thing tomorrow morning, and you will receive an email with updated tracking as soon as it processes. Thank you for your patience while we make this right for you.

Response from Happy HowlAug 21, 2026

Totally understandable! You should definitely have the product in hand before giving it an honest review. 😊 Shipping should typically take 2–5 days depending on the carrier, so let me check on your order right away and see where things stand. I’ll find out what’s going on and make sure we get you an update! Warm Wags, Rachel The Happy Howl Team

Response from Happy HowlAug 20, 2026

Thank you for giving Happy Howl a try and for sharing your honest feedback. Our meals are made with real ingredients like meat, broth, vegetables, rice or potatoes, and a blend of vitamins and minerals, rather than being made with fillers or artificial ingredients. The texture is intentionally soft and stew-like, but it should have the appearance and aroma of a fresh, homemade-style stew. When you mention the smell, was it more that the aroma reminded you of canned food, or did it seem unusually strong or foul? We’d definitely want to know if something seemed off with the particular carton you opened. We also appreciate you sharing that your pup did eat it, even if it took him a little longer than usual. 🐾 Warm Wags, Rachel The Happy Howl Team

Response from Happy HowlAug 20, 2026

Thanks for giving Happy Howl a try! 🐾 We completely understand that every pup has their own preferences, and picky eating is definitely common. 💛 If you're open to trying once more before giving up on the two boxes you have left, you can try mixing a small amount of Happy Howl with the food your pup already enjoys and gradually increasing it over several days. Gently warming it in a microwave-safe bowl for about 10 seconds can also bring out the aroma—just don't warm the carton. You can also add a little warm water or a topper your pup already loves to make it more enticing. If Happy Howl still isn't a fit after trying these tips, we completely understand. Thanks for giving our food a chance, and we hope your pup finds something they absolutely love! 🐶💛 The Happy Howl Team 🐾