Happy Howl Reviews | Read Customer Reviews of thehappyhowl.com

Happy Howl Reviews | Read Customer Reviews of thehappyhowl.com

Happy Howl reviews

Showing 439 reviews with 1 star · Clear filters

Me
Mar 2, 2026
I’ve submitted my cancellation request…
I’ve submitted my cancellation request 3 times now and keep getting shipments. Next time I won’t pay.
Response from Happy HowlMar 3, 2026
If you’ve submitted cancellation requests multiple times and are still receiving shipments, that is not the experience we want for you. Please send us your account email and most recent order number, and we will: •Confirm your subscription is fully canceled •Stop any upcoming shipments immediately •Review any recent charges and resolve them appropriately We take billing concerns seriously and want to fix this right away. Thank you for bringing it to our attention.
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Creative Presse L.
Feb 25, 2026
What A Disappointment!
Purchase a double order with a discounted price; paying $232. The communication was great regarding the order, nidbits to help transition our dog to this food and the shipping status. Unfortunately, after trying everything we could along with the nidbits for transitioning, our dog would not eat this food. She wouldn't even come close to the bowl. Contacted Happy Howl to return the food. Quick response, however we were told that it was non-refundable since we purchased with a discounted price. According to their email, you can't return any of their products unless something was wrong with the shipping. Our neighbors dogs won't even come close to it. Very disappointed! Where is the pride of a company? Wow - Just wow is all I can say!
Response from Happy HowlFeb 27, 2026
We truly appreciate that you gave Happy Howl a genuine try. We’re sorry it wasn’t the right fit for your pup. To clarify, our policy is that refunds apply to full-price purchases, not just damaged cases.
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Scott C.
Feb 22, 2026
My dog would not eat any flavor in the…
My dog would not eat any flavor in the sample pack despite following the included instructions on gradual feeding. Since there is a no return policy for sample packs I donated it to the animal shelter. I’m not sure they will eat it either. The best part about my Happy Howl experience was the free spoon and the cardboard box it came in. Sorry guys. This was an epic failure. Hard no for us.
Response from Happy HowlFeb 24, 2026
Even with gradual feeding, some pups just don’t take to certain foods, and we completely understand your frustration. We really appreciate that you donated the sample pack to a shelter, that’s incredibly generous. We’re glad you appreciated the free spoon and packaging, and we’ll take your feedback to heart as we continue improving. Thank you for giving Happy Howl a try, and we’re sorry it wasn’t the right fit for your dog.
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Jennifer D.
Feb 21, 2026
Order missing 60 boxes
I ordered the 96 variety box Jan 10. I received 36 boxes. Feb 2,2026 I ordered the 96 box again receiving 36 boxes. I’m now 120 boxes short. I’ve filed a complaint Feb 6,2026 received a ticket number. No response whatsoever. I’ve called and left messages, no return calls. My dog is now out of food and they want to process my next order March 6. My dog likes the food but the customer service is lousy. I will be cancelling the reoccurring order.
Response from Happy HowlFeb 24, 2026
Our team as looked into your order history and it shows you purchased two 36 unit cases. One in January and one in February. This means you would receive 36 cartons per order not 96. If you would like to update your subscription to be a bulk pack of 96 cartons we are happy to do so!
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Hal B.
Feb 21, 2026
None of my three dogs would eat it
My dogs wouldn't eat it
Response from Happy HowlFeb 24, 2026
Some pups can be picky or take a little time to adjust to a new food. A few tips that often help: •Mix gradually: Start with 25–50% Happy Howl mixed with their current food and slowly increase over 7–10 days. •Warm it slightly: Warming for a few seconds can enhance the aroma and make it more enticing. •Use as a topper: Sprinkle Happy Howl over their usual meals to spark interest.
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Don P.
Feb 20, 2026
A very fussy eater
I ordered the 3 boxes at a savings I guess it was a sample pack my dog Hawke walked up to his bowl sniffed walked away would not touch that or the other 2 boxes I was excited hoping he'd love it i feed him very well I make most of his meals I go to my butcher and then I make up meals changing daily liver, steak, heart, beef burger, kidney from beef ,i rarely ever feed him pork, i also do chicken, heart liver he doesn't like gizzards ,im sry he doesn't like them I truly wish he had it looks great packing is very nice he's a fussy guy
Response from Happy HowlFeb 24, 2026
It sounds like Hawke is used to very fresh, homemade meals with a lot of variety, so it can take time for him to adjust to something new like Happy Howl. Some tips that can sometimes help picky dogs: •Mix gradually: Start with a small amount mixed into his usual meals and slowly increase over several days. •Warm slightly: Heating for a few seconds can make the aroma more enticing. •Use as a topper: Sprinkle a small portion over his favorite homemade meal to spark interest.
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R B.
Feb 19, 2026
There is a catch...for the moneyback guarantee
I ordered after seeing their Facebook ad that mentioned the discount in the same sentence as it mentioned the money-back guarantee so, "you have nothing to lose!" per the person in the video.....but wait, the guarantee is only if you did not order with a discount and a slew of other silly things that basically for all purposes voids the guarantee....I have seen many companies doing this and for me it is false advertising. If they are going to offer a guarantee and a discount in the same sentence then it should be made clear in the video that if you take the discount it voids the guarantee.
Response from Happy HowlFeb 20, 2026
To clarify, our money-back guarantee applies only to orders purchased at full price and does not apply when a discount or promotion is used.
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Sherrilea Kay B.
Feb 19, 2026
Neither of my dogs will eat the food. I will be canceling.
Neither of my dogs will eat
Response from Happy HowlFeb 20, 2026
We’re sorry to hear that, thank you for letting us know. Some dogs can take a little time to adjust to new food, especially picky eaters. A few tips that often help: •Mix gradually: Start with 25–50% Happy Howl mixed with their current food and slowly increase over 7–10 days. •Warm it slightly: Warming the food for a few seconds can enhance the aroma and make it more enticing. •Use as a topper: Sprinkle Happy Howl on top of their usual meals to spark interest. If you’d like, we can provide a step-by-step transition plan to help your dogs start enjoying it.
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