Happy HowlWhere it started:Rocky changedeverything andI never set out to start a dog food company.My husky Rocky had the worst stomach on the planet. Years of vet visits, prescription diets, and hundreds spent on premium food brands. We tried everything. Nothing worked.So I decided to build it myself. 36 recipe iterations. Countless hours with vets and nutritionists. All chasing one question: what’s the best food we could possibly make for a dog? When we finally got it right, Rocky was the proof.He hasn't been sick in over 18 months. He runs three miles with me every morning. That's the standard every Happy Howl bowl is held to. Nothing less.Colin Buckley– Founder
Happy Howl (thehappyhowl.com) has 4,371 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 439 reviews with 1 star · Clear filters
Linda C.
Can’t return $100 worth of dog food my dogs won’t touch.
Response from Happy HowlMar 25, 2026
We have looked into your concern and that is correct, your order was placed using a 40% off discount code. Per our 30-Day Refund Policy, refunds are only applicable to products purchased at full price. https://www.thehappyhowl.com/policies/refund-policy
Teresa F.
Im really sorry but my dog just isn't eating it. Im trying add ins but she's not really eating it. Just being honest. I've only had her for 6 weeks and Im trying to get it figured out. Shes an older dog and I just cant find what she likes.
Response from Happy HowlMar 23, 2026
We completely understand — it can take time for a new dog, especially an older one, to adjust to a new food. It sounds like you’re doing everything you can by trying add-ins and being patient, and we appreciate your honesty. Sometimes it just takes a little trial and error to find the right flavor or texture that clicks with a picky pup. Your dedication to finding what works for her is exactly what matters most!
Richard S.
Should be no star! I didnt even try to place this order. Was scrolling thru an email solicitation and my thumb must have hit the order now button, and the order was placed. I immediately tried to log into my account and cancel finding no option to do so. Emailed and called to notify of cancelation to no avail. And the AM you're shipping it already. There should have been a secndary confirmation for this order, to confirm it was intentional. I wasnt even in my accout...it instantly ordered from an email link. I do not want this order and would like a full refund.
Response from Happy HowlMar 23, 2026
Thank you for reaching out. We’ve reviewed your account and our records show that a subscription was created with your first order. For all subscriptions, customers are sent a text or email notification 2 days prior to an order shipping. If the order isn’t cancelled before it ships, we’re unfortunately unable to stop the order once it’s in process. You can view our return policy directly on our website or reach out to customer service [email protected].
Carol T.
My dog didn't like your food. Glad I just got the sample pack.
Response from Happy HowlMar 23, 2026
We’re glad the sample pack gave you the chance to try Happy Howl without committing to a full order. We understand that every pup has their own tastes, and sometimes it takes a few tries to find the perfect match. We appreciate you giving it a shot!
Bonnie H.
I have tried to contact you. Not happy not hearing from anyone. Framer’s Dog has people to talk to instantly. If this is how you run your company? I can’t continue ordering.
Response from Happy HowlMar 16, 2026
We’re very sorry for the frustration you’ve experienced. We do not offer 24-hour customer support, but our team is always happy to assist during our business hours. Please feel free to reach out again, and we’ll make sure your concerns are addressed as quickly as possible. We appreciate your patience and understanding.
Tam
The Happy Howl package was not delivered to my home! Despite what the tracking system says. Where is my dog food? This is unacceptable! My dog needs her food ASAP!
Response from Happy HowlMar 16, 2026
We understand how important it is for your dog to get her food on time. Please contact our customer support during business hours so we can locate your package and resolve this as quickly as possible. We appreciate your patience and will do everything we can to get your pup’s food to you ASAP.
Bruce L.
My Golden Retriever, had diarrhea each time I fed him any of the three flavors I received. Might work for others, but it didn’t work for him.
Response from Happy HowlMar 16, 2026
Every dog’s digestive system is different, which is why we always recommend a slow transition and feeding schedule when introducing new food. This can help prevent digestive upset and allow your pup to adjust more comfortably. We appreciate you sharing your experience and hope your pup is feeling better.
M M.
I buy the 36 pack package for my 100 pound dog and feed him 2 packs/day. That’s 18 days of food. Unfortunately, the company only offers delivery every 21 days, so I run out of food 3-5 days until the next order arrives.
Response from Happy HowlMar 13, 2026
We actually ship the food for however many days, weeks or months you need. The subscription is very flexible. You can log into your subscription and adjust the shipping frequency yourself or contact our support team [email protected]. https://www.thehappyhowl.com/apps/retextion#/login
