Peggy G.
Awesome Food and Customer Service Experience
First of all I have a 3 1/2 yr old Pomeranian male (Marley) who has been blissfully happy on Ollie Dog food for over 2 years. However, they have had delivery issues for several months and I have been frustrated with that as well as dealing with the frozen food so I started looking around. Marley loved the Ollie and I would not have switched unless I found a food that his sensitive stomach and taste buds didn't agree with. I kept seeing Happy Howl on Instagram and had been searching alternatives to Ollie. So, I did research on it and decided that if he liked it and did well on it, I would switch over to it. I have taken time to do a slow switchover and let me tell you, it is NOT because he doesn't like it! I just want to do it so that it works with his system and I don't have to switch foods again. He is ecstatic over this food and I have had to put him in a small pen I have his toys in until I can get it in his bowl. He loves it and it loves him. His stools are literally perfect without being gross.... he's so happy with it and he loves all 3 flavors which is great variety for him. As far as complaints go, I have none. And the people in customer support, Steph and Maddie, whom I have had several contacts with just asking questions regarding amounts, getting him to loose weight, etc, have been wonderful. You can tell they are devoted, professional, knowledgeable, kind and love dogs. I can not ask for a better experience with them and the great food. A terrific company and service oriented for sure and they get right back to you. Happy Howl is terrific!
Response from Happy HowlOct 2, 2026
Reading this absolutely made our day! Switching away from a brand you’ve trusted for two years is no small decision, but we are so honored that Marley is head-over-paws for Happy Howl! Hearing about him waiting in his little pen with excitement—and seeing those perfect health results—is the best news ever. Reclaiming freezer space while ditching late shipments is just the icing on the cake! Steph and Maddie were thrilled to hear your kind words; our team loves guiding dedicated pet parents through transitions and weight-loss goals. Give sweet Marley an extra big belly rub from all of us!


