Happy Howl Reviews | Read Customer Reviews of thehappyhowl.com

Happy Howl Reviews | Read Customer Reviews of thehappyhowl.com

Happy Howl reviews

Showing 218 reviews with 3 stars · Clear filters

Lisa A.
Oct 2, 2025
The product is excellent
The product is excellent, it's pricey, for sure! My issue is that , I am quite sure i didn't sign up for reoccurring deliveries, and I was never notified that a new shipment was being charged to my account, or given the opportunity to adjust my order. When trying to log in, the "code" was never sent to my email, after repeated efforts.
Response from Happy HowlOct 3, 2025
Thank you for sharing your feedback with us. We’re so glad to hear you’re happy with the product, though we’re sorry for the frustration you’ve experienced with your account and recurring delivery. That’s definitely not the kind of experience we want for our customers. We’d like to help resolve this right away. Please reach out to our support team at [email protected], and we’ll review your account, stop any unwanted recurring orders. We’ll also look into the login issue so you can easily manage your account going forward. We truly appreciate your patience and for bringing this to our attention. Thank you for giving us the chance to make things right.
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roxanna F.
Sep 26, 2025
Love the service and delivery
Love the service and delivery. Hope my spoiled girl just wasn't into it anymore so the food just wasn't being eaten unless I added cheese or chicken or something to it. So I have decided to cook it myself.
Response from Happy HowlSep 26, 2025
Thank you for sharing your experience with us. We’re so glad to hear you loved our service and delivery — and we totally understand how picky (and spoiled!) our pups can be when it comes to food. Sometimes, even the best recipes just don’t spark their interest anymore. If you ever decide to give Happy Howl another try, we’d be happy to share some tips for picky eaters or help you find a recipe that might be a better fit. In the meantime, please give your girl some extra snuggles from all of us here at Happy Howl — she deserves every bit of being spoiled. 🐾💛
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Consumer N.
Sep 25, 2025
Really hard to cancel subscription
Really hard to cancel subscription. Auto renewal happens. My dog got tired of it after first order and is really expensive.
Response from Happy HowlSep 26, 2025
Thank you for sharing your experience. We completely understand how frustrating it can be when a subscription doesn’t go as expected — especially when your pup isn’t enjoying the food. We strive to make cancellation and subscription management as easy as possible. If you’d like, we can personally assist in pausing or canceling your subscription and ensure no further charges occur. We also want to make sure you’re aware of any options to try different flavors or smaller packs in the future, so your dog can enjoy mealtime without wasting food or money. We truly appreciate your feedback, as it helps us improve the subscription experience for all our customers.
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Edward S.
Sep 18, 2025
Good but could be better.
More variation in flavors is needed and the package needs to be scrapped and redone, it's a pain to open and get the contents out.
Response from Happy HowlSep 19, 2025
Thank you for your feedback! We appreciate your thoughts on flavor variety and packaging. We’re always looking for ways to improve, and your input helps us make our products better and more convenient for pet parents like you. You can use the spoon provided in each delivery to scoop out the food. Feel free to reach out to our customer service team for more tips [email protected]!
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Jacki
Sep 17, 2025
Liked it but...
Liked shelf stable, human grade and easy to portion but my dog seemed to become lethargic and his fur texture changed and wasnt as soft as it was before we started Happy Howl (was on it for 4 months). I am bummed as i liked the formulas but now that he has been on a different brand within a week his energy has returned and his fur soft again.
Response from Happy HowlSep 19, 2025
We’re very sorry to hear that Happy Howl didn’t work out for your dog. 🐾 We understand how disappointing it can be when a food affects your dog’s energy or coat. We appreciate you sharing your experience, as it helps us continue to evaluate and improve our recipes for all pups.
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Eric S.
Sep 17, 2025
The auto ship can be a problem
The auto ship can be a problem. It was arriving on time and before food would run out then all of a sudden it’s no longer arriving on time and it would be 2-3 days after the previous order was gone. Attempted to ask about it and was told I can log in and click ship now if I needed the food sooner. Why would I log in each time on an auto ship that defeats the purpose of auto ship. Felt this is not great customer service. The product is good the dog loves it. Just a pain to deal with the shipping issue.
Response from Happy HowlSep 19, 2025
We’re very sorry for the frustration you’ve experienced with our auto-ship service. 🐾 We completely understand how important timely delivery is, especially when it comes to your dog’s meals. We appreciate your feedback and are continuously working to improve our shipping process. Please reach out to our support team at [email protected] so we can help ensure your orders arrive consistently on time
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Mary B.
Aug 25, 2025
Your food is very good, but expensive, and the ordering process is horrible.
Your food is very good. Your website, and your ordering process is horrible. And the food is very expensive. So, I will be switching to another product.
Response from Happy HowlAug 26, 2025
We’re sorry to hear that your experience with our website and ordering process wasn’t smooth, and we completely understand your concerns about pricing. You can always reach out to [email protected] for any ordering questions or changes. 🐾💛 We truly appreciate you giving Happy Howl a try and for sharing your honest feedback — it helps us improve. We wish you and your pups all the best!
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Carol S.
Aug 22, 2025
Gotta be really hungry
Buddy will eat if he gets really hungry. I have a whole pack of 18 available for him. He is very picky.
Response from Happy HowlAug 22, 2025
Thank you for giving Happy Howl a try—and for sharing Buddy’s experience! We totally understand how tough it can be to find the right food for a picky pup. Some dogs need a little extra time, encouragement, or creative serving methods before fully warming up to something new—especially if they’re used to a different texture, smell, or feeding routine. Here are a few quick tips we’ve seen work wonders with picky eaters: • Warm the food slightly to enhance aroma and flavor • Add a splash of low-sodium bone broth or warm water • Try serving it as a topper with something familiar to start • Introduce it in smaller portions more frequently throughout the day We’d love to help make this a smoother transition for Buddy—feel free to email us at [email protected] and we’ll offer more tailored suggestions based on his preferences and feeding history. Thanks again for trying Happy Howl—we’re here to help however we can! Warmly, The Happy Howl Team
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