Happy Howl Reviews | Read Customer Reviews of thehappyhowl.com

Happy Howl Reviews | Read Customer Reviews of thehappyhowl.com

Happy Howl reviews

Showing 218 reviews with 3 stars · Clear filters

Vickie H.
Dec 11, 2025
Customer service needs to actually read…
Customer service needs to actually read the entire comment before they respond and react. I explained why I was disappointed on the sample box due to my dog's lack of interest and followed that asking before I cancel I wanted to know if we had tried all the types 1st. Within a couple minutes got back what seemed very automated explaining how fo cancel the subscription. I emailed back asking if anyone is actually reading these and get an email back that they went ahead and cancelled my subscription. I guess I'll just keep it that way if I can't get a simple answer. 🤷‍♀️
Response from Happy HowlDec 12, 2025
I completely understand your frustration, and I really appreciate you taking the time to explain the situation. It sounds like we missed addressing your question before taking action, and that’s not the experience we want for our customers. Feel free to give us a call or connect us at [email protected] so we can help reactivate your subscription and provide feeding tips!
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Doreen P.
Dec 8, 2025
My picky eater says no.
I have no doubt your food is delicious; however, my picky eater won't eat it. I've tried the beef and lamb. Will try the turkey, but I don't have much faith that he will eat that obe either. 😔
Response from Happy HowlDec 9, 2025
We completely understand, some pups are extra picky, and it can take time for them to try something new. If you’d like, you can try mixing a small amount of the new flavor with his current food and gradually increasing it over several days. Sometimes this helps picky eaters adjust to the new taste and texture. We hope he gives the turkey a chance, and we’re here to support you with tips or suggestions along the way.
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Sarah C.
Dec 5, 2025
Dog likes the product but... service.
My dog likes the product. But communication and shipping hasn't been consistent. My subscription was due yesterday. Hasn't arrived. No emails confirming shipping with tracking as I got with the 1st order. Last email I received warned that there could be delays during the Holiday. But I was supposed to receive Dec 4th. Not really a holiday rush time. I called the # on the website and there was no answer. Just a message saying "Busy." The food is a reach spending-wise (for us) so I expect better service.
Response from Happy HowlDec 8, 2025
We looked into your subscription and wanted to clarify that the order was scheduled to be fulfilled and shipped on 12/4, not delivered on 12/4. If you’d like to update your shipping frequency, you can do so directly in your subscription account. Also, please note that our business hours are Monday–Friday, so if you reach out over the weekend, a team member will follow up with you the following Monday. We appreciate your patience and are here to make sure your pups get their Happy Howl on time!
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Danae M.
Dec 2, 2025
I would like to be able to talk with a…
I would like to be able to talk with a person when I need to. It can be frustrating when you have questions and the only option is a chat. My dogs love the food and it has improved their coats and mood.
Response from Happy HowlDec 2, 2025
We’re glad to share that our customer support team has grown, and you can now reach us by phone in addition to chat and email. Phone: +1 888-436-7490 We’re thrilled to hear your dogs are loving Happy Howl and that it’s making such a positive difference in their coats and mood. Thank you for sharing!
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Jeri N.
Nov 27, 2025
Happy Howl vs Fresh Pet
Well, Rocky did not seem to like it that much. He ate it, but wasn’t crazy about it. He is used to eating Fresh Pet, which has nice chunks of scrambled eggs and turkey in the recipe he eats. Happy Howl is very compact in that little box, and hard to figure out how much he should get. Kind of mushy. Fresh Pet smells better also.
Response from Happy HowlDec 1, 2025
Thanks for sharing your feedback! We understand every dog has their own preferences, and it can take some time to transition to a new food. For portioning, we recommend following the feeding guidelines on the box based on your dog’s weight, and you can also try mixing in a little of his previous food or a bit of warm water/broth to help with texture and make it more enticing. We appreciate you giving Happy Howl a try!
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rain
Nov 27, 2025
Good and Bad
i have two dogs both frenchies. the older one age 6yr old didn’t like it and in fact had thrown up and bad diarrhea. i have to stop giving it to him but the younger one age 3 love it so much that he had to lick his bowl repeatedly like crazy lol so, i don't know exactly what’s in it that my older one got sick. anywho, i would just give the rest to the little one and would not continue to order anymore :(
Response from Happy HowlDec 1, 2025
Thank you for sharing your experience, and we’re really sorry to hear that your older Frenchie had a reaction. Every dog’s digestive system is different, and some can be more sensitive to certain proteins or ingredients. We completely understand your decision to stop for him and appreciate that the younger one enjoys it so much! If you ever want to try a different protein or need guidance on transitioning foods safely for sensitive dogs, we’d be happy to help. Your feedback is important, and we’ll keep it in mind as we continue improving our recipes.
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Erland
Nov 23, 2025
First time user
First time user. Unfortunately, my 4 mini dachshunds did not consume much. Will try again with the sample kit I got
Response from Happy HowlNov 24, 2025
Thank you for giving Happy Howl a try! Sometimes it takes a little time for picky pups to adjust to a new food. Using the sample pack is a great way to help them get used to the flavors, and you can try mixing it with a bit of their previous food or adding some warm water or broth to make it extra appealing. We hope your mini dachshunds warm up to it, they might just surprise you!
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MaryKate F.
Nov 21, 2025
The product looks great but unfortunely…
The product looks great but unfortunely my little one wont take one bite! I was very glad they offered a trial pack for this reason
Response from Happy HowlNov 21, 2025
We’re glad the trial pack worked out for you, even if your little one isn’t a fan! It’s perfect for testing which flavors your pup will enjoy without committing to a full order. If you are still up for trying, we recommend giving your pup a longer transition period or mixing Happy Howl in with their current food. Start with a small amount and gradually increase over 7–10 days so your dog can adjust to the new flavors and texture. This often helps picky eaters enjoy it more!
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