Terry W.
I switched from Fresh Pet to Happy…
I switched from Fresh Pet to Happy Howl. I was tired of my fridge always being full of dog food! I love that this is shelf stable! My dog is a very picky eater, at first I didn’t think he was going to like it but he has adjusted ok!! Something that Fresh Pet did which I really liked after so many orders you would get a free gift! Wish you guys did something like this! Also I was under the impression with Happy Howl we would have storage bags and scoops sent with every order! Got my 2nd order this week but no storage bags or a scoop..Just thought I would mention this! Thank you! Terry and Ollie
Response from Happy HowlJun 2, 2026
Reclaiming the refrigerator is a major milestone—welcome to the shelf-stable life, Terry and Ollie! We are so glad Ollie is enjoying his food. Just to clear up the confusion on the accessories: our reusable scoops and bags are meant to last, so we only include them in order #1. If your first box was missing them, please reach out to our support team directly so we can send them over right away! We also appreciate the feedback on a rewards program; we're always looking for ways to treat our recurring pack members. Thanks for the wonderful note!