Allen
Food seems to be wetter than previous…
Food seems to be wetter than previous shipments. The food will not hold together so I can cut each box into thirds.
Response from Happy HowlSep 22, 2026
Thank you for reaching out and sharing this feedback! Because our meals are gently cooked directly inside each carton to lock in nutrition, minor natural variations in texture and moisture can occasionally happen from batch to batch. If the softer texture is making it difficult to feed your dog or isn't working for your routine, please send a few pictures over to [email protected]. Our team will be happy to take a closer look and help find a great solution for you!


