Happy HowlReviews of thehappyhowl.com

Response from Happy HowlJun 27, 2026

Hello Vicki! Thanks for contacting us here at Happy Howl! You can easily manage your subscription in our subscription portal found HERE: https://www.thehappyhowl.com/apps/retextion#/login. You will receive an automated emai or text (if you have signed up to receive text) from Stay.ai regarding the code. Please make sure to use the same email that you used when processing your order. Once logged in, you can pause, swap, change, or cancel your subscription. I hope this helps! Howl-er at us if your have other questions or concerns about your subscription! 🐾 Happy Howl Team

Response from Happy HowlJun 29, 2026

We appreciate you letting us know about the incomplete order, and we are sorry for the delay in getting back to you. Our team has looked into this and processed a free replacement order today for the missing half. Keep an eye on your inbox, as a confirmation email will be heading your way shortly. Thank you for your patience, and we apologize for the mix-up!

Response from Happy HowlJun 30, 2026

We appreciate you bringing this to our attention. It is always frustrating when a delivery doesn't make it straight to your door, and we apologize for the extra hassle of having to go pick it up. Since USPS manages the final delivery route, they generally drop packages off according to your apartment complex's standard mailroom or office procedures rather than delivering to individual doors. Thank you for making the trip to grab your box on Monday—we truly appreciate your support!

Response from Happy HowlJun 29, 2026

Thank you for testing us out! Winning over a stubborn eater is no easy task, and some pups just know exactly what they want (and what they don't!). We really appreciate you giving our food a chance to see if it would strike a chord with her, and we hope you find a delicious routine she can't resist soon!

Response from Happy HowlJun 29, 2026

We appreciate you touching base with us about this! We know transit to Alaska takes a bit more time, but we have some good news: tracking shows your order arrived on June 26th and is currently ready for you to pick up at your local carrier facility. Feel free to check for a notification from them, or drop us a line if you need us to send over the exact tracking info to help you collect it!

Response from Happy HowlJul 2, 2026

The picky pup struggle is so real, and it can be incredibly frustrating when they tease you by loving a food at first, only to change their mind later! We are glad the shipping was fast and that the meals looked great to you, but we are sorry our recipes couldn't keep your dog's interest for the long haul. The search for the perfect food takes a lot of patience. We wish you the best of luck finding a meal that passes his sniff test permanently!