Happy HowlReviews of thehappyhowl.com

Response from Happy HowlJul 7, 2026

We love knowing that our product is hitting the mark for your household, but we hear you loud and clear on the subscription management. It should be quick and easy to make changes to your orders, and we're sorry it’s been a struggle. We’re constantly working to upgrade our website based on feedback just like yours. Whenever you need a hand adjusting your upcoming shipments, just give us a shout right here and we will gladly take care of it for you. We're so grateful for your patience and for trusting us with your dog's nutrition!

Response from Happy HowlJul 7, 2026

A massive shoutout to the beef and turkey for winning over your pup's heart (and bowl)! We love that our pantry-safe cartons save you fridge space, but we're so sorry to hear they've been a hassle to open. We truly appreciate you sharing this with us so we can work on making our packaging easier for our pet parents. We're so grateful to have you in the Happy Howl family!

Response from Happy HowlJul 7, 2026

We really hope our food Win-ston's him over! The official taste test begins! There is nothing more exciting than introducing a pup to fresh, wholesome ingredients, and we hope it’s love at first bite for him. Sending Winston tons of love, and happy feeding!

Response from Happy HowlJul 7, 2026

Thank you for reaching out, and we are so sorry for the frustration with your recent shipment while you were traveling. We want to help clear up what happened so we can make this seamless for you moving forward! Our upcoming order notifications are automatically sent out two days before a subscription order processes to give you a window to log into your account or contact our team to make changes. In this instance, we were not contacted until after your order processed and was marked fulfilled, and were unable to make changes at that stage. Thank you for being a part of our pack!

Response from Happy HowlJul 5, 2026

Happy pups after meal number one is a great start! It can definitely be a bit of a surprise to see the cartons in person, but because our ingredients are so rich in natural nutrition, the serving sizes are more concentrated than standard food. We know how much care goes into managing sensitive stomachs for mini schnauzers, so we are wishing you a wonderfully smooth transition. Thank you for giving us a try!

Response from Happy HowlJul 5, 2026

Winning over a very picky pup is the ultimate compliment! We are thrilled to hear that the flavors are a big hit and that your order arrived promptly and perfectly packaged. Thank you so much for the wonderful feedback and for letting us be a part of your dog's new routine!

Response from Happy HowlJul 5, 2026

We are glad Jette is a fan of the food and that the 2-flavor combo option is working well for you! However, we take any reports of mold very seriously, and we are sorry to hear that a few of your beef cartons had this issue and made Jette feel unwell! Please email us at [email protected] with photos of the affected food so our team can look into this right away and arrange a replacement on your next order.

Response from Happy HowlJul 2, 2026

We love hearing that your dogs are big fans of Happy Howl, but we also appreciate the honest feedback about our response times. Our team is always looking for ways to streamline our communication and get back to you faster, so your note is incredibly helpful as we work to improve. Thank you for sticking with our pack and helping us get better!