Shawn L.
AZ Extreme Temps - Happy Howl ship normal delivery :(
As temps in AZ are now over 100, I was surprised to see that Happy Howl did not expedite the shipping for our region. The product from UT was normal transit for 3 or 4 days. 1 of which was in Phoenix for a full day in the back of a Non-AC delivery vehicle when delivered at 5p. So, extreme temps on a human grade food -- makes me question if this is the right choice for our pup. Some boxes looked a little expanded.
Response from Happy HowlJun 15, 2026
Thank you so much for the feedback on shipping! Our packaging is specifically designed to handle high temps during shipping, and we’ve made improvements over time to make sure the food stays safe and shelf-stable until it’s opened. That said, if you ever notice an unusual texture when opening a carton, just let us know by sending us a picture and we’ll make it right!


