Peggy H.
Super shipment time but delivered to neighbor
Shipment arrived on time in fact a day earlier than expected. It was delivered to the wrong address though and I had to carry the case of 36 boxes to my house next door. There were a few boxes that were crushed on the corners and 1 had the top box flaps partially up. But we still love the food.
Response from Happy HowlJul 30, 2026
Carrying a 36-pack case next door is no small task, so thank you for going the extra mile to get your pup's meals home! We double-checked your shipping label on our end to ensure your address was listed perfectly, so we will definitely be following up with the shipping carrier regarding that misdelivery. We are so sorry about the crushed packaging along the way, but we are beyond thrilled to hear how much your dog loves the food!


