A not happy puppy M.
I thought I had canceled my…
I thought I had canceled my subscription the last time I missed the window of opportunity to take a break...my home is overrun with boxes of food that my dog may or may not eat (she's picky) so, I failed to pay attention to an email received 2 days ago telling me my order is ready to be shipped (if I was a totally honest person, and I am, I would tell you my dad has been in hospital and rehab and is struggling to adapt to a new housing situation - all the while with a catheter trial that is not working) so very frustrating... So, I have to pay for another shipment I don't want with money I don't want to spend...I canceled my subscription correctly this time...good riddance... A not happy puppy mama
Response from Happy HowlApr 28, 2026
Thank you for reaching out, and I’m really sorry to hear about everything you’ve been dealing with. That sounds like a very stressful situation, and we completely understand how this order added to that frustration. Our system does send a reminder before orders process so customers have time to make changes, but we understand that things can be missed—especially during difficult circumstances. Please contact our support team [email protected] so we can make sure your orders are cancelled.


