John S.
'Guarantors' is highway robbery
Completing getting 'bonded' with Guarantors took 10-20 back and forth emails with Guarantors and the leasing office, many of their links went to spam or came from different originating emails, many times their links took me to pages that asked for payment, but had no buttons on the screen to make the payment, requiring more calls and inquiries. In the end, they charged me over $1600 to 'bond' me to rent an apartment, AFTER I already had a cosigner sign who had 800+ credit score, paid a deposit, and a down payment. To add insult to injury, they charged me an additional 3% to pay for the bond using a debit card, because plaid, their connector, couldn't find my bank from their list of banks to use for an ACH payment. Their portal and process sucks, and charging people fees like these on top of their other down payments, deposits and fees is highway robbery.