Touchstone Essentials, IncWe believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Personal Care · Sanford, North Carolina
Excellent
Personal Care · Columbus, North Carolina
Excellent
Personal Care · Charlotte, North Carolina
Excellent
Personal Care · Charlotte, North Carolina
Excellent
420 approved reviews, newest moderated first
Decoy
I believe it has worked as intended. I feel younger in spirit and health. What more could you ask for!!
Response from Touchstone Essentials, IncJun 8, 2026
Good morning! We're so glad to hear that you're happy with your order! Please let us know if you have any questions moving forward!
Devon D.
Would not recommend! They are 100% deceiving. First they double billed me going back to March for one order. They promised the second charge would “fall off”. It didn’t, so I disputed the one charge with my bank that I did not receive since Touchstone was giving me the run around. Then Touchstone tells me that for me to receive my money, I had to cancel the dispute. Clever. I did cancel it even though that made no sense bc usually the company just handles it with the bank disputing the charge on behalf of the customer. Once I cancelled the dispute they then told me I had to wait 60 days to receive my money! Well fast forward to now, days past their “60 day waiting period” and now they are telling me they issued the refund for me to call my bank. I did call my bank and they are telling me there is no refund being applied from them and when I asked Touchstone to provide me proof of the refund, they ignore the request. According to my bank, Basically once I cancelled the dispute I basically fell right into the trap they set. They received extra money from me and I’m out on a double charge for one order that I can’t dispute again since I canceled the dispute. Really low move and I would recommend staying away from this company. To be this dishonest only tells me they’re dishonest about their products. Award goes to Ashley and Karina who are two dishonest employees!
Response from Touchstone Essentials, IncJun 5, 2026
Hi Devon, thank you for your patience through what has been a genuinely complicated situation. To be transparent about what happened: you were charged for two orders, and while one was voided on our end, the refund did not process correctly and that is on us. We want to own that. Once a bank dispute was opened, we ran into a technical wall: any refund we attempt while a dispute is active is automatically rejected by the bank before it reaches you, which is why we needed the dispute canceled before we could reissue. We had committed to processing your refund on May 29th, however on May 12th we received confirmation that the dispute had not actually been canceled and was instead reopened. Because of that, the May 29th date is no longer valid. Since a dispute typically takes 8 to 10 weeks from start to finish, your bank will reach out to you directly with a new refund date once the reopened case is finalized. Our dispute team has already reached out to you separately with next steps.
DKP
Item came well packaged, in a timely manner
Response from Touchstone Essentials, IncJun 5, 2026
Hi there! We're happy to hear your order arrived on time. We are excited to hear what you think of our products. Please let us know if you need anything further and thank you for shopping with us!
Szilard F.
I have been taking the products of a great supplement company for 8 years and I thought I was completely healthy. I drank the breakfast smoothie (protein, fiber, greens, juice, fulvic minerals). After 5 minutes I felt like I was on drugs. I felt something being pulled out of my head and I also felt some pressure in my eyes. Since then my head feels much clearer and my vision has improved.
Response from Touchstone Essentials, IncJun 18, 2026
Hi there! This zeolite is well-studied for its ability to detox heavy metals and toxins. With toxins gone, the body is able to function optimally, supporting more energy, better sleep, and overall feelings of well-being. We're happy to hear you are feeling better! Please do not hesitate to contact us if you need anything further, and thank you for shopping with us!
Andrew
It did nothing for me. You sent me nothing in a bottle.
Response from Touchstone Essentials, IncMay 26, 2026
Good morning, Andrew! Thank you for your purchase and feedback. Your assertion that we sent you "nothing in a bottle" is not the case. Starting zeolite for the first time, your body may be working through years of accumulated toxins, and that process looks different for everyone. Some people notice a difference within the first few days. For others, it takes a few weeks of consistent use before anything shifts. And some people don't feel any noticeable change at all while they're taking it. That last part is worth knowing: a surprising number of customers only realize the zeolite was doing its job after they stop taking it for a while and then notice the difference. If that happens to you, welcome to the club. Not feeling an obvious effect right away doesn't mean it isn't working. Zeolite supports the body's natural ability to cleanse at a cellular level, and that's not always something you can feel. Everyone's body is different, everyone's starting point is different, and detox isn't a one size fits all experience. Stick with it, and give your body the time it needs. Pure Body Extra (PBX) zeolite detox spray and Pure Body drops work to remove heavy metals and other toxins from the gut and cells of the body. As heavy metals and toxins are removed, the body can function at an optimal level. Through supporting the immune system, trapping free radicals, and helping to balance the body’s pH, you may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease.
Milton W.
Customer service is horrible! The person I contacted about my order was very rude, didn’t even know how to look up my account and was very verbally abusive as in talking down to me! I would not ever purchase from this place ever again as I was told that my account was not charged after my order was cancelled and I did get charged. I do not recommend this company as they had a lawsuit against them for lead poisoning a couple of years ago. Do your own research and shop at your own risk.
Response from Touchstone Essentials, IncMay 19, 2026
Hi Milton! We are sorry to hear this interaction left you feeling frustrated, and we appreciate you giving us the opportunity to address your concerns. After a thorough review of the call recording, we are unable to confirm that our team member was rude or verbally abusive at any point during the interaction. Our team member handled the call professionally throughout. The conversation included language that fell outside of what our team members are required to engage with, which led to the call being disconnected. Regarding your order, our team member located your account using the name provided at the start of the call, but was initially unable to locate a recent order. Once the order number was provided, an account under a different name — not linked to the phone number used for the call — was found. The order was canceled due to the use of a new customer discount offer, and our team explained the reason for the cancellation. You were absolutely right to question the charge, and we apologize for any confusion. We can confirm that a full refund has been issued. Depending on your payment method through PayPal, processing times can range from the same day up to 30 days, based on your bank or card issuer's policies. The article on Trend Tracker News is an unfortunate example of an AI-generated fake story. There is no lawsuit involving Touchstone Essentials in any shape or form. Rather, this seems to be a case of an international website (based in Kathmandu, Nepal) trying to hijack commonly searched terms for the company (such as our name, product name, etc.) to drive traffic to their site. A quick review of other articles on their site shows similar stories. We are evaluating our legal options to have this false and misleading story removed. We have a responsibility to ensure a respectful environment for both our customers and our staff. If there is anything further we can assist with, please don't hesitate to reach out to us directly at [email protected].
David C.
Shipping was fast and packaged well. Too soon to tell how well it works but happy so far.
Response from Touchstone Essentials, IncMay 13, 2026
Hi David! We're happy to hear you are happy with our shipping and handling :) We are excited to hear what you think of our products. Please let us know if you need anything further and thank you for shopping with us!
silver
Have used this company for years! Great products!!
Response from Touchstone Essentials, IncMay 8, 2026
Good morning! Thank you for your purchase and feedback. We're so glad to hear that you're happy with our products. Please let us know if you have any questions and we're happy to have you here!