Touchstone Essentials, IncWe believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Personal Care · Sanford, North Carolina
Excellent
Personal Care · Columbus, North Carolina
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Personal Care · Charlotte, North Carolina
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Personal Care · Charlotte, North Carolina
Excellent
Showing 28 reviews with 3 stars · Clear filters
Paula R.
Prompt delivery. Lid had a deep gash on it.
Response from Touchstone Essentials, IncAug 25, 2026
Good morning, Paula! Thank you for your feedback. We're sorry to hear that the lid had a deep gash in it. Can you tell us if the seal was broken on the products?
Angela B.
I think that The Para_ Shield bottle should have been made larger in size as the Pure Body Extra bottle was. Being required to take 10 drops of is causes it to run out quickly so that numerous bottles of it are required during the cleanse. This was disappointing.
Response from Touchstone Essentials, IncJul 9, 2026
Good morning, Angela! Thank you for your purchase and feedback. We're sorry to hear that you found this disappointing. However, the Para-Shield is designed to be taken on a 21 day on, 7 day off cycle. It's not meant to have enough product to run 30 days, but if you follow the instructions for the product properly, you will have enough for a month!
Janet C.
The products are great, delivery quick. I think what I was expecting is some directions with how often to use the products. I purchased parashield which the label came off ,labels that are secure would be suggested, i also bought purebody. Both are missing instruction on how much to take daily.
Response from Touchstone Essentials, IncJun 24, 2026
Hi Janet! We're happy to hear your order was delivered quickly. We're sorry for the confusion about how to take our products. The serving sizes for adults are on the bottle and on our website. https://thegoodinside.com/shop/product/zeolite-gut-detox Great news for families: the Zeolite Gut Detox Pack is designed for the whole family. For Pure Body (liquid drops): shake well, then take 4 drops in water or any beverage you enjoy, 3 times a day. This formula works through the gut and digestive tract to support your body's natural detox process. For Pure Body Extra (nanosized spray): take 4 sprays, 3 times a day. The nanosized zeolite reaches the cellular level, supporting a deeper whole-body cleanse. You can take both products at the same time, with or without food. They mix easily into any drink, cold, warm, or hot, and neither requires refrigeration. Para-Shield comes in a natural yuzu, ginger, and clove flavored tincture that you can take directly or add to water. Each bottle contains 42 servings based on adult use, which works out to a 21-day supply. Take Para-Shield for 21 days, then pause for 7 days before resuming. Repeat as needed. Adults (ages 12+): 10 drops per serving, twice a day on an empty stomach. Children (ages 3+): 5 drops per serving, twice a day on an empty stomach. Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
Cheryl W.
Order came quickly. Don't see much difference after using. Won't order again.
Response from Touchstone Essentials, IncMar 31, 2026
Hi there, Cheryl! Some folks notice a difference right away, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). It's designed to be a gentle detox, unlike typical and unpleasant detoxing with other products. Since every person's heavy metal load and toxin load vary, everyone's experience will vary. Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
Zeliha
I placed my first order with this company on 28 November 2025 (Order #22198531). Nearly two months later, the order has still not been delivered. I contacted customer service multiple times and was repeatedly referred to PostNL. PostNL has confirmed that they never received the parcel, and I never received any notification indicating that the shipment was handed over to the carrier. As the seller, the company remains fully responsible for delivery. To date, no valid proof of shipment or handover to the carrier has been provided. The legal delivery period under EU consumer law has clearly been exceeded. After allowing ample extra time due to holiday congestion and winter conditions, I formally requested a full refund. This experience has been extremely disappointing, especially for a first-time customer. I hope the company will take responsibility, resolve this matter promptly, and improve its customer service and order handling procedures. ___________________________________________________________ UPDATE: 14/01/2026 Package eventually received, but process caused unnecessary stress Update: After my initial review, the company informed me that a second shipment was sent on 18 December, as the first package never arrived. I was later told that, according to PostNL, the parcel had been delivered to a neighbour. I was never notified by PostNL, there was no update in my PostNL app, and no delivery confirmation was shared with me. I only managed to retrieve my package yesterday, after discovering that it had been at my neighbour’s home for nearly three weeks. Unfortunately, my neighbour also did not inform me during that time. This is the first time I have experienced such poor communication from PostNL, and I will be filing a formal complaint with them regarding this matter. I would like to thank TheGoodInside for resending my order and for eventually taking my complaint seriously. However, I do want to give constructive feedback. As a new customer, ordering for the first time with a lot of enthusiasm and spending nearly €200, I expected more proactive support from the start. Instead, I was initially told to resolve the issue myself, despite clearly explaining that the tracking number was not recognised by PostNL and that PostNL referred me back to the seller. During that period, I genuinely felt left alone. From my perspective, the first package appears to have been lost, and the overall handling of the situation cost me over a month of time and energy. I have worked 15 years in retail, and I firmly believe that first-time customers deserve extra care and clear communication. This situation required far too much chasing and follow-up on my side. While I may end up being satisfied with the products themselves, this experience has made me hesitate about placing a second order. Five-star service is not only about resolving issues eventually, but also about how supported a customer feels throughout the process. I do appreciate that the company ultimately took responsibility and followed up, which is why I am updating my review to three stars.
Response from Touchstone Essentials, IncJan 12, 2026
Hi Zeliha. Thank you for taking the time to share your feedback with us! We're really sorry to hear that there's been some trouble receiving your order. It looks like you reached out to our Support team once your original order marked delivered on Dec. 10 was not received, and we issue a replacement order on Dec. 18, 2025, which shows as delivered on Dec. 23. Are you indicating that you have also not received the replacement order as well? By logging in to your account, and navigating to your Order History, you can then find tracking links for both your original order, and the replacement order that we issued. If you still have more questions, our Support Team would be happy to assist! https://thegoodinside.com/contact
Malzev R.
I think there must have been some mistake with my last sub order. I got twice the amount of everything that i needed. This happend after i tried to order the intro offer on telo vital. I also didnt get any email 2 days in advance like earlyer so i could remember to double check before the order was withdrawn from my acount and it was sendt out but other than that the products is element as always !
Response from Touchstone Essentials, IncSep 18, 2025
Hi Malzev! We're sorry to hear your recent order was not what you expected. Unfortunately, we were unable to find an account associated with the name provided in this review. We would appreciate you sending an email to [email protected] so they can help you with your account and recent order. Thank you for shopping with us! Update: Thank you, Robert, for providing the information and sending an email. Please look out for the reply from our support team. :)
Annie K.
I don’t know if it helps me or not.
Response from Touchstone Essentials, IncSep 2, 2025
Hi Annie! Thanks for taking the time to share your feedback! When using zeolite for the first time, detoxing the initial heavy metal load can take some time. Some folks notice a difference right away, for some, it takes a few weeks, while others never notice a difference. Not noticing a difference right away or at all doesn't mean the zeolite isn't working; everyone is different and feels different effects from a detox. Pure Body Extra (PBX) zeolite detox spray and Pure Body drops work to remove heavy metals and other toxins from the gut and cells of the body. As heavy metals and toxins are removed, the body can function at an optimal level. Through supporting the immune system, trapping free radicals, and helping to balance the body’s pH, you may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease. Please reach out to our Support Team if you have any questions!
John C.
I don’t know. I hope the detox works as advertised. I’ve been taking it 3X everyday for about a month and since it takes 3 months to work, i have another 2 months to go. I don’t feeel anything different.
Response from Touchstone Essentials, IncAug 11, 2025
Hi there! Thank you for taking the time to share your feedback with us! When using zeolite for the first time, detoxing the initial heavy metal load can take some time. Some folks notice a difference right away, for some, it takes a few weeks, while others never notice a difference. Not noticing a difference right away or at all doesn't mean the zeolite isn't working; everyone is different and feels different effects from a detox. Pure Body Extra (PBX) zeolite detox spray and Pure Body drops work to remove heavy metals and other toxins from the gut and cells of the body. As heavy metals and toxins are removed, the body can function at an optimal level. Through supporting the immune system, trapping free radicals, and helping to balance the body’s pH, you may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease. If you have any specific questions, please reach out!