Denise M.
I bought a 3 month supply for me and my…
I bought a 3 month supply for me and my 2 daughters. We all took it as stated and found absolutely no benefit. A 30 day guarantee is not long enough to see/feel a difference. After 6 weeks, I contacted the company and they wouldn't take back any of tje unopened bottles. What a waste of €1600. I STRONGLY suggest not buying more than 1 bottle if you are willing to risk trying it. Im so disappointed. I was so convinced from people on tiktok BIG MISTAKE!!
Response from Touchstone Essentials, IncMay 1, 2026
Hi Denise. Thank you for sharing your experience, and we are truly sorry to hear that you and your daughters did not see the results you were hoping for. We completely understand how disappointing that feels, particularly given the investment you made. We understand that our 30-day guarantee window did not align with the timeline you needed, and we genuinely wish we could change that outcome for you. Your feedback about how we communicate our return policy is something we are taking seriously, and we appreciate you being direct with us about it. If there is anything else we can do to support you, please do not hesitate to reach out.




