We believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
Touchstone Essentials, thegoodinside.com
Website
thegoodinside.com
Category
Personal Care
Location
Raleigh, North Carolina
Listed on Five Star Index
2026
About these reviews
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The company replied to 81% of reviews.
Latest
Most recent review: October 2026.
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I have had a great experience with the Touchstone Essentials products! These products have become a staple in my everyday. Whole food, plant-based supplements are bridging the gap between what my body needs and eating healthier in a world filled with processed and synthetic food. I've been taking these supplements for some time and can attest to improvement in my blood work numbers. I am sleeping better, have more energy and know that I am detoxing my body as best as I am able with their products. A few of my favorites are the Super Green Juice, Pure Body Extra and the Gluco-Control. Touchstone introduces the finest supplements with the finest ingredients, there is no scrimping or short-cuts here! I highly recommend these products for everyone interested in improving their health from the inside out!
ME
Metal
I love the product but their customer…
I love the product but their customer service is severely lacking. The huff and repeated address change was like pulling teeth and then she hung up on while thanking her for making the change. Use the product, don't call customer service.
Response from Touchstone Essentials, IncApr 2, 2024
We're sorry to hear that you weren't satisfied with our customer service. Could you kindly reach out to us with more details about your experience? We're thrilled to hear that our products have met your expectations and we appreciate your review.
YH
Yulee H.
I ordered detox pack
I ordered detox pack - advertised with big discount for £25 for new customers - the moment money went through I was charged £75 full price. Right after the purchase I called them up to find out what’s up. They picked up very quick so that was great . Lady found out from other person she needed to ask , that they will make a refund ONCE the order is approved or something. Ok.. I mentioned they should raise this issue up with management if it’s happening to everyone ….. few days later I call them, the day I received the pack - and ask what’s up with the refund and she said she can see it hasn’t been started, so she”did”. That’s
Not what the First Lady said will happen. I am 6days after (including weekend) the “refund started “ I called my bank and they see no such refund in the way. And company seems to be in out of time zone at the moment so I will have to do a follow up again in the evening . It’s just a pain in the bum to be have to saying what the company is doing wrong when they don’t even do what they say they will.
. Either you do what you say and do a refund or train your employees stricter to do the job that creates the face for the company. Product might be good - it’s too early to say.
Thank you 🙏🏽
Response from Touchstone Essentials, IncFeb 20, 2024
We sincerely apologize for the delay in processing your refund. Following a thorough review of your account and internal discussions with our team, we acknowledge that an error occurred in this instance. It appears there was an oversight on our part regarding the commitment to issue the refund once transaction details were confirmed. This discrepancy has been addressed with our team to prevent such occurrences in the future. As with any human endeavor, mistakes can happen, and we regret any inconvenience caused.
According to our records, your refund has been successfully processed, and an email notification should have been sent to confirm this transaction. Additionally, we would like to clarify that our promotion adheres to strict rules, and certain actions such as adding or removing items, toggling autoship settings, or prolonged page navigation may inadvertently affect promotional offers. Nevertheless, we are committed to ensuring that any discrepancies are promptly rectified, including refunding any discrepancies in promotions.
We are pleased to learn that you were able to connect with us again and resolve the issue. To provide further clarification, our system typically requires 24 hours to finalize transactions, during which adjustments or refunds cannot be processed while payments are still in progress. Additionally, please note that our operational hours do not extend to weekends, which contributed to the delay in processing your refund.
For international orders, please be aware that it may take 7 to 10 business days, excluding weekends, for refunds to reflect in your bank or card account. We recognize that there might have been a miscommunication regarding this timeframe, and we apologize for any confusion it may have caused.
Once again, we apologize for any inconvenience caused and appreciate your understanding and patience in this matter. Should you have any further concerns or require assistance, please do not hesitate to contact us.
AM
Angela Margaret B.
One week using the Advanced Cellular…
One week using the Advanced Cellular Detox and the Everyday Gut & Body Detox I feel more emotionally robust and mentally recharged. I chose TSE due to dreadful ill-health despite minerals and vitamins of every description. After the first 3 days into this course of spray and drops - which are very easy to take and not unpleasant in taste, I noticed a surge in physical energy and mental alacrity. I am amazed.
RS
Rebecca S.
NOT a customer centered company
I ordered a product called Fulvic Minerals for my child. Compared to the regular zeolite and spray, it has a strong flavor. I had this product on auto-ship and got a second bottle. We never opened the second bottle and I contacted the company for a refund. They gave me a return code. Being a busy parent, I didn't return the item until around 4 months later. The product was still unopened and if my memory is correct, won't expire for over a year in 2025. I paid for the shipping for the product to go back. After not seeing a refund on my bank account statement I contacted to company. I was told by three people that they 'can't' send a refund past 30 days. I tell them I didn't see that obviously stated in the email with the return code. The manage said I should have 'just known' that there would be a return window because a lot of other companies do. She also said I should have seen the return policy on the website. I told her I'm busy and didn't think to check the website, I expected all pertinent details to be in the email with the return code. She said she would 'talk to the team about possibly putting the information in the emails with the return code'. What kind of customer service is this? The product was roughly $45-50 and the shipping was around $13. The company has an unopened, unexpired product AND took roughly $60 from my family. They claim they can't resell the product. Why not? Nothing is wrong with it, it's good for at least another year or longer. I told them I could have gifted the product to someone in my network if I had known about their policy. Why WOULDN'T they make the 30 day policy OBVIOUS? Why don't they see that not only did they waste my resources, but their own resources as well if they won't resell a product that still has a lot of life in it? It's a one month supply in a bottle, someone can easily use it up before it goes bad. I don't appreciate that the company did NOTHING to help me out. They didn't offer a future coupon code, a product of similar value, NOTHING. They didn't even ensure that they would make the refund policy more obvious to reduce WASTE for everyone. They claim their system wouldn't allow the refund. I am a BOOKKEEPING PROFESSIONAL and I KNOW how refunds work. I told the manager this and then she corrected herself and said they aren't 'willing' to give the refund. I do not recommend this company for it's lack of ethical values.
DB
Daniel B.
This detox has helped me overcome the…
This detox has helped me overcome the effects of a recent vacation splurge.
DB
Donald B.
After a month of consistent use
After a month of consistent use, I'm amazed by the positive changes in my overall well-being.
ED
Edward D.
No more afternoon crashes
No more afternoon crashes! This detox has provided me with sustained energy.