We believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
Touchstone Essentials, thegoodinside.com
Website
thegoodinside.com
Category
Personal Care
Location
Raleigh, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 81% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Response from Touchstone Essentials, IncJul 11, 2025
Good morning, Wayne! Thank you for your purchase and feedback! We're glad to hear that your order arrived promptly. Please let us know if you have any questions or concerns!
AA
Andreea A.
It’s a scam!!
It’s a scam!!! I never received my order!! I texted them so many times they never responded
Response from Touchstone Essentials, IncJul 11, 2025
Good morning, Andreea! Thank you for your purchase and feedback. We're sorry for any frustration you're encountering. We are not a scam and we have thousands of happy customer reviews! The only correspondence that we've received from your account has been an email from back in April requesting to cancel your auto-ship subscription, which we replied to. If you'd like to communicate with us further, please either use the chat system found on our website or email us at [email protected]!
AB
Audra B.
The products are high quality and…
The products are high quality and effective. I always have more energy and a clearer mind when I take Greens +D and use the zeolite spray. So does my husband and he asked me to make sure to order some more. The customer service and shipping speed are great too!
Response from Touchstone Essentials, IncJul 10, 2025
Hi there, Audra! Thank you for your purchase and feedback! We're so glad to hear that you're happy with our products and service! Please let us know if you have any further questions!
FF
flame F.
I never received my order
I never received my order. I get that it says delivered but my package was lost. It was delivered to the wrong place.Your company refuses to help me out in anyway although it is your responsibility that customers actually receive their order. Just as I have paid you for the items with my hard earned money. I am very disappointed.
6/10/25 reply
Hello, I have already contacted customer service which have been back and fourth with me and all they keep saying is that it says DELIVERED, which I understand, however it was not delivered to ME, I spoke to the mailman as they said whomever delivered it must have delivered it to the wrong address, they told me to go to USPS and I did, at USPS they asked me for all my info and package info, they took my email and told me they'd send me an email stating that THEY lost my package, I never received that email, so then I called them and someone else told me they do not send emails that way so I don't know why the USPS lady told me that her manager would send me that email so that I could send it to touchstone essentials, so that I could get my money back or get a new product sent to me. no one is working with me here. I've had to do all this and still nothing, I am a single mom so that money meant a lot to me as I only work a little to provide for my child and I. you guys make sure that the money gets to you guys safely when customers buy your product but could careless if a customer doesn't receive they package. I feel robbed to be honest.
6/11/25
I mentioned that I called the USPS after not receiving that email they said… the lady on the phone told me “ I don’t know who told you that we’ll send an email stating that we lost your package but we don’t do that, we don’t just send emails that way” … they told me I had to go to USPS website to report it lost & go from there. However I have been doing all this wow back and forth AND got my packaged lost AND you guys can’t help me AND you 100% enjoyed my money while I get nothing and now all this.. yes… I am very disappointed
Response from Touchstone Essentials, IncJul 10, 2025
Good morning! Thank you for your purchase and feedback. Unfortunately, with the information given in this review, we're unable to locate your account. We'd love to assist you with this issue, so please reach out to us at [email protected] or chat with us on our website: thegoodinside.com, so that we can assist further with this!
EDIT (7/11/25)
We're sorry to hear that you feel robbed, that is not our intention to make you feel that way. We do have policies in place for replacing or refunding missing orders, and they do include receiving information from the USPS office that delivered the order. If they've said that they'll email you the information stating that they lost it, that's all we'll need to see in order to issue a replacement or refund, but we do have to have that information in order to replace or refund for the missing package.
CU
customer
Very Healthful Supplement
Great addition to all of my supplements. Have noticed additional energy. Hoping it will continue to help the longer I'm taking it.
Response from Touchstone Essentials, IncJul 10, 2025
Good morning! Thank you for your purchase and feedback! We're so glad to hear that you're happy with your order! Please let us know if you have any questions regarding your products as we're always here to help!
NE
nerimartinez
Item delivered fast
Item delivered fast, in great condition!
Response from Touchstone Essentials, IncJul 10, 2025
Good morning! Thank you for your purchase and feedback! We're glad to hear that your order was delivered quickly and in great condition! Please let us know if you have any questions!!
CU
Customer
I have been wanting to try this product…
I have been wanting to try this product for a while and the discount helped me pull the trigger. We haven’t noticed a difference yet but we’re only 3 weeks in! Excited to see!
Response from Touchstone Essentials, IncJul 9, 2025
Good morning! Thank you for your purchase and feedback! We're glad to hear that you were able to try the product with the promotional offer! When using zeolite for the first time, detoxing the initial heavy metal load can take some time. Some folks notice a difference right away, for some, it takes a few weeks, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). Not noticing a difference right away or at all doesn't mean the zeolite isn't working; everyone is different and feels different effects from a detox. Pure Body Extra (PBX) zeolite detox spray and Pure Body drops work to remove heavy metals and other toxins from the gut and cells of the body. As heavy metals and toxins are removed, the body can function at an optimal level. Through supporting the immune system, trapping free radicals, and helping to balance the body’s pH, you may find you have improved energy levels, a more restful sleep, improved focus and clarity, and an overall sense of well-being. As a natural mineral supplement, Pure Body Extra (PBX) and Pure Body are not intended to diagnose, treat, cure, or prevent any disease.
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GRACIELA
Every time I ask something i get a…
Every time I ask something i get a response so quickly, customer service is just GREAT! Thank you!
Response from Touchstone Essentials, IncJul 8, 2025
Good morning, Graciela! Thank you for your purchase and feedback! We're so glad to hear that you're happy with our customer service!! Please let us know if you have any questions at all!