thegiftio.comReviews of thegiftio.com

Do not do business with this company. I ordered a sweater weeks ago, have gotten no notifications. I called the number listed, left a message, no call back. Sent 2 emails asking For an update, no return response. Will never do business with them again. Use a trusted company.

I'm pretty unhappy with my purchase. I ordered a post office logo hoodie, it took WEEKS to arrive. Generally on all other hoodies and T's I've purchased, (from other companies) the logo on front is pretty large. (3-3/12 x 10) Not the case this time..?? My logo was small, like 2" tall and MAYBE 6" Long, AND most disappointing it was uncententered/Crooked..?? The quality of the sweatshirt/hoodie is minimal at best. The hoodie strings are very cheap poly. Unfortunately my experience has been EXTREMELY disappointing for the amount of money paid for this hoodie. Unfortunately will not do business again.

I'm just shocked!!! The most negative emotions from cooperation with this company!!! I warned all my friends and acquaintances that this company is just terrible!!! I made an order and immediately paid for it, I have a confirmation letter and payment! I did all this on September 14, 2023, but to date there is no my order or information about where it is!!!! It's just terrible!

I just have one question who gave you permission to use the operating engineer logo on all your shirts, that is a protected logo.Please show proof. Thanks

Worst company ever, I'm coming up on a month now for my Tumblr order which was supposed to come in for a birthday present (which has now past) and I'm still waiting on it. You ask their customer service and they say "it's on its way" and they keep sending you the same tracking that says "it's on its way" ridiculous don't waste your time, don't waste your money. 😡

I ordered a tee shirt. After almost a months no shipping information received and no response from company. I then disputed the CC charge as I had no way to cancel the order. Within days of disputing the charge, I received an email with shipping info followed the next day with a request to cancel the dispute. I refused to cancel the dispute until I received the order. Within hours of receiving delivery conformation, I received another email with a screen shot of the delivery conformation demanding the dispute be removed. It is a shame they were that responsive in the beginning. I have to wonder if I had not disputed the charge if they would have kept my money and never delivered the product ?

I ordered 3 shirts to wear at a family event on Aug 17. The shirts were suppose to be delivered by Aug. 27th, we were leaving on the 29th. I was suppose to get a confirmation email in a few day. A week later (Aug 23), after already receiving similar shirts that I ordered the same day from another website, the shirts had not been sent. I contacted them and they put them on "priority status." August 26th, after sending another message to the company, I finally received a tracking confirmation. One of my emails had said if it is not sent, then refund me because I don't need them if they can't be here on the 28th. On the 27th I received a message from thegiftio stating that the order was sent and that there were no issues with the order. I find it a huge issue that the order didn't arrive on time. They mailed it 10 days after the order was submitted. It is more frustrating that the shirts were not customized or personalized. Any Grandma, Grandpa or Mom of a Marine could wear them. I have contacted the company about the order and after a week I have received no reply. Their customer service is terrible. The company does not have any interest in helping the customers or considering the customers timeline. Considering the business and customizability of many of their products they should have a more active interest in speed. I will not order from them again. I can get the same items from other companies that understand organization and the importance of communication.

Very timely response of any email I sent. Felt as a valued customer. Thanks all. Product received was like described.