thefreezepipe.comReviews of thefreezepipe.com

I love this place and have been with them a long time and I feel they have very fair prices but shipping time killed me and no updates saying it’s going to take so long. Also shipping took forever last time also. The real reason I’m only giving 2 stars is. I texted customer support a day after I placed my order and was told no I couldn’t add a 9 dollar clip. I would have to place a whole other order and pay shipping and handling on a small plastic clip. Oh and I spent about 250 and a 9 dollar clip was a big deal. Also I bought the ufo perc so now with two pieces I felt like I should add a clip in.

5-star product!! The bong and ash catcher version 2022 are awesome. Not a fan of the single glycerin chamber mostly due to the length of it. If you take a hard hit you can sometimes get drops of water in your mouth. We replaced it with a longer one we had and it's now the perfect bong. Probably more of the way we use it but just something to know. Only reason for a 4-star was due to the timeliness of shipping. Shipping label was created but didn't actually ship for a full business week. They had shipping delays which happens but would've been nice to have a warning that shipments would be delayed due to a surge. I had to reach out to them to get any kind of update. Not sure when the surge happened but that's it. I fully intend to get the bong xl 2022 version with premium ash catcher soon. Tl;dr: Bong version 2022 with ash catcher is a perfect 5-star. Absolutely love it. 4-star just due to logistics.

Took my order almost 2 weeks to ship and it didn't ship until I emailed you asking a status report which I never got.

There was a bit of delay with delivery but in no time, the next week, I got the pipe. It pulls nicely and I keep it in the freezer. Sometimes condensation makes it clogged so I have to thaw out, let the water come out, let dry and refreeze. Not a problem. Enjoying it.

Great smoke with a very solid feel.

Awesome thanks for the good service

I had purchased 2 pipes and one was leaking glycerin from the round black knob on top of pipe. Replacement pipe received soon after notifying customer service. Very satisfied with products and service.

Love the pipe