thefreezepipe.comReviews of thefreezepipe.com

Completely disappointed. I cannot get the two pieces apart any more. Cleaning it is a joke. The freeze part stays frozen only for 2-3 hits. Don't spend the money.

This is total BS. the concept is ok but this doesn’t cut it. You hack and cough your head off no matter the pull. Save your money. Roll them. $80 I spent on this crap now it just sits in the freezer USELESS!!!!!!

This product does not do what it advertises. DO NOT USE IT IF YOU WANT TO RETURN IT FOR A REFUND AT YOUR COST. THEY DO NOT PAY RETURN SHIPPING. I got a glycerin blunt tip pro with a block to keep it cold. I got it out after several hours in the freezer when it says only needs 30 minutes. I put my blunt in the end and lit up. It was not chilled much and i started coughing worse than i do with a regular blunt. My husband said it clearly is not working. lol. But i laid it in the block to keep it cold and finished my blunt. It was not cold by the time I finished it. I emailed them because you can not get them on the phone and they basically educated me on usage. Then the response was as quoted: Our return policy requires items to be unused in order to qualify for a refund due to the nature of the product. Once a piece has been used, we’re unable to resell it, which is why refunds aren’t available after use. This policy is listed on our website and applies to all orders. (I did not really research this product thoroughly .) I have a waterproof box i keep it in the freezer or i am sure eventually it would break. The other part of their response was: To proceed with your return, please send the item to the following address: THE FREEZE PIPE RETURN DEPT (ORDER #) 1211 PINE AVE ORLANDO, FL 32824 Please ensure the item is completely unused and securely packaged to prevent any damage during transit. Unfortunately, we cannot process a refund for any items that have been used in any way. Once we receive the returned item, we will process your refund promptly. Best Regards, Zy (Zyry Mesa)

The only problem I have with the set up is the bowl….. I’m on number three. They keep cracking. I don’t know what kind of glass are made out of, but I don’t think that can handle the heat. I’ve tried to get a hold of him with no success. I tried calling and writing emails. Good luck good.

I have the bubbler ultra and my coil snapped when sliding it into the middle section. I’ve been using it for over a month and know how to assemble it carefully. Customer service asked for pictures. They claimed I dropped it and offered a discount. Idk who their “glass forensics” guy is, but he is awful. I love the bubbler but when the manufacturer makes a poor joint why do I need to pay again? Once you make your purchase, they’ll just try to take more money instead of standing behind their product. Almost bought a recycler bong too. Dodged a bullet there. Don’t buy if you expect support for any product issue. They’ll just say to buy a new one. Fatassglass.com mystery boxes will provide better, unique, glycerine items you can request in the notes.

I purchased the joint bubbler ultimate. Not enough water for it to be a good bubbler. Not enough contact with the glycerin to be a good chiller. Center smoke area os too big meaning most of the smoke doesnt cool down. Dont wait your $. Customer Service offered $20 off if I wanted to buy something else. Not going to spend another $80+ on another device when the one I got failed to deliver on anything it said it could do. Waist of $

No cooler than using ice. Charged me $99 for an e-nail that I found on other sites for half the price. Paid $109 for a mini dab rig, next day it was $79 I notified the company and was told tough luck for me. Expensive waste of money. Actually warm air is easier on the lungs.

There is nothing extra strong or good about this pipe. It stays frozen for about half an hour. Plus, the "extra strong glass" is an extra strong lie. I was washing the stupid thing, and it slipped about a half an inch out of my hand and lightly tapped the edge of the sink. I've hit my sink ten times harder with cheap glass and it didn't break. But this junk broke in a snap. They're extremely expensive and hyped as this wonderful, tough glass piece. It's cheap, it's cheap glass, and I wish I'd never heard of these people or their crap company. I'm making sure to post about them EVERYWHERE so no one makes the mistake I did and trusts these scammers.