FashionPassReviews of thefashionpass.com

FashionPass was SO prompt and helpful when I had questions about out of stock merchandise. I had an order that wasn't delivered & was able to resolve the issue & find a solution with FashionPass in less than a week & receive a replacement a week later. I was able to talk to a human and not a bot, I felt the manner that my issue was handled in should be standard for all companies but that isn't always the case!

I have nothing but GREAT things to say about Fashion Pass! I’m always excited to receive my new shipment of rentals, and receive so many compliments at the events I attend. Not to mention how great their customer service is! Today, I realized my fiancé hung up one of the dresses in our closet a month ago so I was charged for keeping it. I immediately texted customer service. Amanda went above and beyond to help me out and was super sweet and helped me resolve the issue! Thanks Amanda!

I’ve been a member for a couple years now, and i can honestly say that my Fashionpass membership is one of the best decisions I’ve ever made. Their clothes are from high-quality, trendy designers like for love and lemons and show me your mumu, and they’ve recently made significant improvements to their inventory. Their memberships are very reasonably priced, and unlike some of their competitors, you get unlimited swaps per month. However, they don’t have an app, so I’ve never used more than one swap a month because I don’t want to bother going through the rental process on their website. While their professional options are not as plentiful as rent the runway or nuuly, it’s totally worth having this membership for just weekend and event wear.

FASHIONPASS has been a wonderful discovery for me! I’m not usually one to hone in on customer support, but reaching out when I need help is a task I typically avoid at all costs…genuine, efficient, and helpful are 3 adjectives that come to mind after chatting with customer support this afternoon. I’ve now had 2 support experiences that went exceptionally smooth. Due to the nature of this company, there are a lot of variables that present that are unique to renting high-end clothes and accessories. FASHIONPASS gets an A+ across the board and I’m grateful to chosen them to do my business with each month.

I absolutely love FashionPass. It is an amazing rental company that is sustainable for the environment, affordable, and has the cutest, trendiest clothes! You can exchange the items you picked an unlimited amount of times per month, and they’re always getting in new stuff. I constantly get compliments on what I’m wearing when I wear their items!! It’s SO worth the money, especially being a college student who has so many different themed events that I need diff clothes for. Literally cannot recommend it enough

FashionPass is great for the girl on the go with multiple events who wants to spice it up every now and then! The accessory options are adorable as well! I'm hoping they'll open more clothing up past size 10, and possibly more handbags and belts but I have no complaints! Just do it! xo

I love Fashion Pass! I’m so glad my friends convinced me to sign up. I’m never stressed about what I’m going to wear anymore and always feel like I’m wearing the cutest, up to date clothes. It’s worth it!

Such an amazing service.... Clothing has always arrived in perfect condition and looks brand new! This is the perfect service when you don't want to drop $$$$ for a one-time wear dress/ outfit. I have also discovered some brands that I now LOVE but had never heard of them before! Read comments on fit as they are pretty accurate and have helped me make the right decisions when choosing sizes LOVE LOVE LOVE! )