T L.
Absolutely fantastic customer service…
Absolutely fantastic customer service from Sarah Boggan at Farmer's Dog! I had several questions re: meals and ordering with my existing account, and she was extremely helpful and knowledgeable, as well as friendly and professional. Farmer's Dog makes a high quality product, along with the ability to adjust your pet's meals, amounts, and ordering schedule. My employer's dog has been on a custom food program with another company for many years, mostly due to his pancreatitis, and they were paying 3x the cost of what Farmer's Dog offers. He loves the food, never leaves a morsel behind, and biggest bonus - he hasn't had a single pancreatic flare up in the 2.5 months since we switched. Sarah - thanks for your outstanding customer service on the phone today. I happily submit this review with you in mind.
Response from The Farmer's DogJun 23, 2022
Thank you so much for your kind words! We've shared them with Sarah. We're so happy to hear they were able to create a good experience for you. We're also so very happy to hear that your employer's dog isn't having pancreatic flare ups with fresh food, that's amazing! We do it for the dogs 🧡



