Valued C.
unfair pricing and dog lost interest
Although my dog liked the food at first, now after 6 months my dog refuses to eat it and chooses to go without eating for longer than a day until we offer something else. Also, upon the third delivery of food, I told The Farmer's Dog that I would no longer participate in their picing scheme. The first delivery was half price as advertised. The second and third deliveries were full price; however, the third delivery was much less food because I reported that each pouch of food was lasting 1-2 meals (about half a day) longer than the expected 2 days. The Farmer's Dog dramatically reduced the quantity of the third delivery with zero reduction in cost because it charges by the day. Other than on a cruise ship does one pay for food by the day instead of by the pound at the grocery store or by meal at a restaurant.
Response from The Farmer's DogDec 4, 2025
Thank you for reaching out and sharing your experience with us, Robert. We’re so sorry to hear your pup is no longer enjoying their fresh recipes. Your pup’s plan is personalized based on their weight, age, body condition, and activity level. Using this information, we calculate how much food your pup may need and send packs designed to make feeding our fresh recipes as easy and convenient as possible. We really appreciate your insight, as we are always looking for ways to improve our customers’ experience and add clarity where we can. That said, we would love the opportunity to learn more about your experience and offer any tips that may help spark your pup's interest. Please don’t hesitate to reach out to us directly at [email protected] — we’re here to help.



