The Farmer's DogReviews of thefarmersdog.com

I had recently canceled my Farmer’s Dog food order after losing my dog, and completely unexpectedly, they sent me a plant with a condolence note. There was nothing for them to gain from doing that. I was no longer a customer. It was simply an incredibly thoughtful and compassionate gesture at a difficult time. That kind of kindness says a lot about a company and the people behind it. I won’t forget it. Thank you, The Farmer’s Dog. You went far beyond customer service and showed genuine humanity.

Where do I start? Our Red Dog has been on Farmers Dog for over 2 years. He absolutely loves it. He’s 50 lb Red Heeler with tons of energy. I credit The Farmers Dog for his health and energy. Now for their customer service! Their caring, kindness and dedication for every single customer is something we need more of. They make it personal. Wether it’s a text, call or chat they take the time to hear you, answer simple questions or give suggestions. Last week I changed Reds food to the new Instant Fresh. I just got a follow up text from Evan checking on Red and his new food. He even wished Red a Happy Birthday for today. I’ll put The Farmers Dog in the column of “money well spent”. If you love your dog and you love service with a smile The Farmers Dog should be your go to!

More Than Dog Food — A Team That Showed Us Genuine Compassion I originally came back to The Farmer’s Dog because of my 15-year-old dog, Asahi, whom we also call Bubbles. Over the past year, Bubbles has been through more than I ever imagined an old little dog could endure — pancreatitis, a colon infection, Giardia, gallbladder problems, popped eye lens caused by Glaucoma and all the complications that can come with being 15 years old. At his worst, his weight dropped from around 10 pounds to only 4–4.5 pounds. There were moments when nobody thought he was going to make it. Somehow, slowly, he recovered. But after everything his body had been through, eating became incredibly difficult. He became extremely picky and selective, and every meal became something I worried about. I decided to try The Farmer’s Dog again, simply hoping it might be one of the foods he would still accept. Then came another very bad week. Bubbles refused everything I offered him. Chicken. Different brands of dog food. I was so desperate that I even tried Spam just hoping he would eat something. Nothing worked. Then I put down a plate of The Farmer’s Dog. He ate the entire thing. I cried. After spending so much time watching him struggle, seeing him actually want food again felt like the smallest little light at the end of an incredibly long tunnel. I emailed The Farmer’s Dog simply because I wanted to share what that moment meant to me. I wasn’t expecting anything in return. The next day, Melanie from their support team called me and left the most heartfelt voicemail, and she followed up with an email offering encouragement and support. It genuinely touched me. Bubbles began feeling better again for a while. Unfortunately, this week he has declined again. He has been dealing with diarrhea and refusing food, and at 15 years old, I understand the reality that his time with us is precious and limited. I already had another Farmer’s Dog shipment scheduled and reached out hoping I could cancel it. I didn’t realize it had already shipped and was on its way. Their response left me emotional all over again. They refunded the order anyway and told me that when the food arrived, I could share it with friends, family, or another dog in need. Dylan also sent another incredibly kind and supportive message during what has been a very difficult and uncertain time for me. At this stage of Bubbles’ life, it isn’t just about dog food anymore. When you love an animal for 15 years, they become part of your identity, your routines, your family, and your heart. Knowing that his days may be numbered is incredibly painful. Sometimes a little compassion from another person can mean far more than they realize. The Farmer’s Dog team gave me that compassion — twice. I will never forget the day Bubbles refused everything except their food, and I will never forget how their team treated us when we were struggling. Thank you to Melanie and Dylan and everyone at The Farmer’s Dog for seeing the person and the little old dog behind an order number. Your kindness helped me through some very dark days. And from Bubbles — thank you for giving an old, stubborn, very loved little dog a meal he actually wanted to eat. ❤️

The food is human grade. So healthy! I have absolutely no doubt that it lengthened my dogs lives and gave them a better quality of life as well. But more than that, when my dogs passed then sent cards, flowers, and emails with their condolences. They honestly CARE. HIGHLY RECOMMEND Worth every cent

Went to the F-Dog today. It was packed! Parked no problem, food was outstanding and available extremely quickly. Was thoroughly impressed with how good everything was. The burger was nothing short of excellent. A great atmosphere, well managed and a credit to the onsite team. Well done to everyone making it happen.

From the minute I placed my order the customer service team was great putting together a meal plan for my two picky bichon boys one who has been a chonk of late. The Chonk is down about a pound already and it’s only the second month! They devour every bite and fight over licking each other’s bowl clean! Thanks Farmer’s Dog!

They sent me a handwritten letter, wishing that my dog would feel better, they always treat me in the most gentle way and do their best to solve any issues I might have

Gigi and Lily absolutely love The Farmer’s Dog, and as older dogs, I love knowing they’re eating fresh, wholesome food that they genuinely enjoy. But what really sets this company apart is their incredible customer service. When one of our shipments went missing, I contacted them and received a response within minutes. They immediately sent a replacement that arrived within 24 hours—and then followed up to make sure we received it! That kind of care is rare these days. Amazing food, stellar customer service, and a company that truly cares about its customers and their dogs. We’re customers for life! ❤️