Six months ago I decided my little dog deserved a better food. After researching a few brands I chose Farmers dog. I have been so pleased with my choice. The packaging is easy to store, meals are portioned to keep abby full and help her loose a few pounds. She is down by 5 pounds (way to go Abby!!!). Recently my last order arrived late, I was concerned about the safety of feeding I contacted the support staff and we were able fix everything and keep Abby healthy, happy and safe. THANK YOU FARMERS DOG !! from one happy pup and her mom
Response from The Farmer's DogDec 22, 2024
Yay, Abby! 5 pounds down is such a fantastic achievement! We’re so happy to hear the food is working wonders for her, and we’re always here to make sure you both are taken care of.
JW
Jeff W.
Our little guy passed recently
Our little guy passed recently. He was 16 years old and such a sweet soul. I can't recall the date, but we started on The Farmers Dog because Henry had stopped eating his hard food. WOW, did it make a huge difference. My wife and I absolutely believe that this food added years of wonderful quality living for him. We don't think he would've made it to 16 without The Farmer's Dog. When we fed him, he would literally cry in anticipation and lick his bowl clean. The deliveries were always timely, well packed, and we loved the custom portions with his name on the package (nice touch).
After recently moving and retiring, our little guy was starting to have a difficult time and eventually was just not able to walk on his hind legs, though he still loved his food. Right at the point in which he was to cross that rainbow bridge, we received our next shipment. I called The Farmers Dog simply to cancel the subscription. They were so very sympathetic. Their kindness brought tears to my eyes, and they told me they were reversing the charge on the order, asking only that I donate the food to a shelter - which I did.
I told the woman on the phone that I had only called to cancel and not to request a credit. She said she understood, but did not want us to be charged and again expressed her sympathy. I was honestly floored by her kindness, and in the following days we received a card and a beautiful plant expressing condolences and more warm thoughts.
It is rare that you find a product that you feel so strongly about and even more rare to find a company that has unrivaled customer service. We thank you all for your amazing company, and clearly we'd highly recommend The Farmer's Dog to any dog owner. ❤️
Response from The Farmer's DogDec 22, 2024
Our hearts go out to you during this difficult time. Henry sounds like he was an amazing companion, and we’re honored that we could contribute to his quality of life. Thank you for sharing his story—it’s truly inspiring and a reminder of the deep love between pets and their families ❤️
PS
Polly S.
Excellent - Cannot Recommend Highly Enough
Visited Farmers Dog Friday 6th December evening and we could have been more impressed. Fantastic menu, brilliant ambience and excellent service. Having not quite known what to expect the visit exceeded our expectations in every way. The food was beautiful, locally sourced and very reasonably priced. Cannot recommend highly enough and will definitely revisit
TP
Tara P.
Truly a great company.
Truly a great company.
The container they originally sent cracked, they sent a new one no questions asked.
We had a recent power outage and lost 7 bags of food, they issued a credit for the products and ensured that new food went out the next day.
Their support team is top notch. Special thank you to Taylar and Bobbi who were super responsive and helpful.
Response from The Farmer's DogDec 22, 2024
Thanks for sharing your experience! We know how stressful things like power outages can be, so we're glad we could get things sorted quickly for you. Taylar and Bobbi truly are amazing, and we’ll make sure they hear your shoutout!
CU
customer
I can't express how thankful I am to…
I can't express how thankful I am to Farmers Dog. I have a 2 year old chihuahua mix, and an 11 year old pit bull mix. My 11 year old suffered from bad arthritis, and didn't have much energy, even standing up seemed painful for him. I thought he only had another year left After 4.5 months on Farmers dog his arthritis is gone, he enjoys going on long walks again, and he talks to us. He's never done that before. I believe we will have him around for many years to come. For my 2 year old, she was so underweight and was so picky about what she eats. She gobbles up her food now, and she has more energy to get into more puppy like mischief. Our dogs are our children and you have changed our lives. Thank you so much!
Response from The Farmer's DogDec 22, 2024
Thank you so much for sharing their story with us! Knowing that your older dog is feeling lively again and your younger one is thriving makes it all worthwhile. We’re honored to play a role in their health and happiness 🫶
LC
L C.
Dutton loves Farmer’s Dog
Dutton loves Farmer’s Dog. We used to have to coax him to eat and now he absolutely inhales his meals. We are really pleased with the relatively new pork option with the carrots and green beans. This is a great company, great communication and customer service.
Response from The Farmer's DogDec 22, 2024
Way to go, Dutton! The pork recipe is a favorite around here too, and we’re thrilled it’s a hit with him. Thanks for the kind words about our team—your support means the world to us!
CT
Carol T.
Awesome food!! My dog loves it!
I’m so glad I tried this food! I have an 8+ year old Shih Tzu that developed bladder stones almost 2 years ago. He had been on a special diet for that (that his vet said I could discontinue over 1 year out from that) because he no longer had the issue, but that food started up severe itching and he was constantly scratching! He recently saw his vet for an allergy shot that cleared that up, but I had a can left that I resorted to in a pinch last week. He’d been on the Farmers Dog food for a month at that point, but the Royal Canin had him itching again within an hour! I will NEVER feed him that again!! Not only does he not sit around scratching all the time on this food, he cleans his bowl! If you have a Shih Tzu or know someone who does, you will know they are very picky eaters!! I never have a problem with him wanting to eat this food, and this IS his new diet!! I’m very thankful for what they do and that my dog is thrilled to eat it! He even has more spunk than he did!
Response from The Farmer's DogDec 5, 2024
Thank you for sharing his journey with us! We're so glad to hear he's thriving, itch-free, and loving his meals. Knowing he's happy and healthy means everything to us—what a win for both his tummy and his spunk!
CO
Consumer
Really nice pub excellent service by…
Really nice pub excellent service by Finlay exceptional very welcoming Will definitely visit again cosy outdoor area :)