Tinker B.
My dog is not found of the food and…
My dog is not found of the food and don’t be fooled by the 60% off you think you’re getting food for $25 plus tax, which is a great deal that is not true. They will charge your card after the delivered $125 Don’t forget to read the fine print Under where it says pay, don’t forget to read the terms of use which is 50 pages or more long
Response from The Farmer's DogJun 13, 2024
We appreciate you reaching out about your experience. We're truly sorry for any confusion that may have occurred. We value clear communication and your feedback is important to us. Although we operate as a subscription service, our trial is intended to provide you and your pup with the opportunity to adjust to a fresh food diet before your subscription's recurring shipments start. We do outline all order details at checkout and send notifications of any upcoming cutoffs to prevent any unexpected billing or deliveries. That said, we’d love to connect and offer our support. We’re committed to ensuring that your account meets your expectations and providing helpful tips for your pup's transition to our fresh recipes. please send us an email at [email protected] and mention this review, we'd be happy to provide any support we can.