Edythe M.
Hidden Expensive Subscription
The First Box was for $18.90 for 60 oz of food. Then only two weeks later they charged me $151.11!!!! For something that was hidden in small print somewhere. I was screaming at them so they said they would refund my money, but in two weeks!!!!!! The people on the phone said there were emails that said the subscription, but I have all of my emails and NONE said anything about a subscription. LIARS !!! If you want to try their dog food, pay with PayPal - they will warn you of any hidden subscriptions.
Response from The Farmer's DogMay 7, 2021
We never want our communications to be unclear and we're so sorry to hear this happened, Edythe. We're happy to see you were able to get in touch with our Customer Experience team to resolve this issue, please let us know if there is anything else we can help you with.