The Farmer's DogReviews of thefarmersdog.com

I wanted to share my experience with The Farmer’s Dog. I had high hopes, but a mix of logistics issues and poor communication really soured it for me. My shipments were set to arrive bi-weekly. According to their orders page, new shipments are supposed to arrive when you have about two days of food left. That didn’t happen. I ran out of food completely for my two dogs, had to go out and buy backup food, and it messed up their stomachs badly. Then, once the Farmer’s Dog shipment finally came, transitioning back to it gave them diarrhea so bad they ended up soiling their beds. When I first signed up, I answered all the questions about my dogs to set their food and calorie goals. I didn’t know how much they were eating before, but Farmer’s Dog recommended around 900 calories daily, a little less for the smaller one. These are large dogs, pit bull mixes, 70 lbs and 100 lbs. Even before starting this food, our vet had mentioned they could lose a few pounds. So I figured Farmer’s Dog knew what they were doing and went with their recommendations. I started to notice my dogs slimming down, and while I had a brief moment of concern that they might be getting a little too thin, I still trusted the system. Eventually, they had a routine vet appointment to update their shots, and the vet was shocked at how much weight they had lost. Since I’m with them all day, I didn’t notice the decline was that drastic, but apparently it was. The vet said they should be getting around 1,600 calories daily, and a bit less for the smaller dog. I was unknowingly underfeeding them for months. I reached out to customer service when our second shipment was about to be late, and I brought this up. They sent me a link to an article that basically shifted the blame onto me, saying I should have taken the dogs to the vet to monitor how they were doing on the new food. That was never made clear when signing up. Nothing in the first shipment or in my profile ever suggested that was something I needed to do. Food quality: 9 out of 10 Customer service and reliability: 0 out of 10 Overall rating: 2 out of 10. The food might be great, but the support, transparency, and logistics made this a stressful and potentially harmful experience. Update: The Farmer's Dog has since contacted me, apologized for the issues, and issued a full refund. While the initial experience was frustrating, I appreciate their quick response and effort to make things right. Updated Overall Rating and Conclusion: Food quality: 9 out of 10 Customer service & reliability: 0/10 initially, but the follow-up was 10/10 Overall rating: 7 out of 10. While the initial experience was very poor, the company has since contacted me, apologized, and issued a refund for the delayed box. The support and transparency were lacking at the time, but their follow-up was excellent.

I reached out to customer service after my dog suddenly refused to eat one of The Farmer's Dog recipes. I wasn’t looking for a refund right away — I just wanted to know if something had changed. Instead of addressing my concern directly, I was repeatedly steered toward buying a different recipe. I also asked a simple question: why did they ask for a photo of the packaging if typing the info worked? This was dodged more than once. I eventually had to push for a refund, which felt like an afterthought. The whole experience felt scripted and sales-driven, not supportive. I’ve since canceled my subscription. I might return one day, but only if the focus shifts back to honest, responsive customer care.

We loved the farmers dog when we first got it. But then started having many accidents and my dog lost 10 lbs too many. We changed the weight so she would always get the “big bag” but she was still starving and begging for food all of the time. We ended up changing to pets plate with half air dried food and my dog is much more satisfied.

I believe the food is good for your dogs but I don’t agree with how the tax keeps going up. My order of food stayed the same, I changed nothing on my plans and it was all the same price for each delivery, the only price that changed was the tax, which has me confused cause I didn’t add anything to my plan or ask for more bags, so taxes shouldn’t be going up. In my opinion, taxes should stay at $3.18 on every order if your food and plan are the same. I’m adding to this review cause I can’t make a second one….. my box of food has arrived and let me just say, WOW!! I’m so happy with how they packaged everything and even sent an insulated bag to store them in, came with a cute and super concealed container. My dogs go crazy for this stuff, I’ve never seen them so happy after a meal!!! I still don’t agree with the tax prices going up but I know that you guys aren’t in control of that. All an all, my dogs and I are very happy and thank you so much!!!

I tried this food for my elderly dog. She liked the first one but then didn't like the rest. She's extremely picky, so I wasn't surprised. The company was great in refunding me for the unused food after I donated it to our local shelter. My main complaint is that they have treats they sell called Snap Sticks. Our dog LOVED those. She is 18 and there's not many treats she loves. I tried to purchase just those and they will not sell them unless you are purchasing their food. Why wouldn't they want to sell their treats separately? They are expensive, and I offered to order enough to make shipping worth it or to pay for shipping, still no. Weird a company does not want to sell their product.

Very happy to be offered a 'walk in' table straight away as we were passing on our way home. Nice warm welcome and friendly staff. We sat upstairs and it had a lovely atmosphere despite an issue with the lights which dimmed and brightened throughout the meal. The pint of cask ale tasted unpalatable however the bar staff agreed something was not right with it so offered my partner an IPA - this was also not available (cant remember why) so, third time lucky a 'Harvester' was served which he enjoyed. After a lovely meal we were charged for the wrong table which seemed to take ages to resolve and be refunded. All staff were apologetic and polite but we were tired after a long day in London and just needed things to run smoothly.

I love the concept, but unfortunately, the food did not agree with our dog's stomach. It would be 4 stars, but two of our shipments also arrived damaged and partially open with melted dry ice.

You can tell the quality of the food is good, but it's expensive for larger dogs. My main concern is we had to stop because our dog started eating a lot of dirt and trying to actually eat sticks when we put him on this. As soon as we put him on a nice senior kibble, it stopped. Not sure if he was missing some nutrients from the Farmer's Dog food or what. I was disappointed it didn't work out.