The Farmer's DogReviews of thefarmersdog.com

After first ordering the trail size I continued to keep the orders coming. For several month I noticed my German Shepherd who had weighed 92 pound lost weight. He started vomiting and had diarrhea. He was taken to the vet for exam and thought he may be allergic to whatever ingredients where in the food. However there is no list of ingredients listed on the single package. I contacted the FDA as far as labeling goes and Pet Food requires that the ingredients be listed on the label. Calling it Human grade food does not release them from listing the ingredients on the Label. Aside from most of the time it arrived thawed out and not frozen and told that was ok to use and refreeze. Hi Peter The Farmer's Dog would love to understand your experience better, so they’ve asked for more details about your review—like an order number or email. If we don’t hear from you within 3 days, your review may be taken offline. Add review details 9/24/2023, I added a photo of the food pack. Now they want me to upload a copy of a valid state issued ID. You have to be kidding, all this for a review because it is a negative one? Update 9/25/23, Labeling Federal regulations require ingredients be listed on the product label by their common or usual name in descending order of predominance according to weight (21 CFR 501.4). A common or usual name is one that accurately identifies or describes the basic nature of the ingredient (21 CFR 502.5). FDA has recognized the definitions as they appear in the Official Publication of AAFCO as the common or usual name for animal food ingredients including pet food (Compliance Policy Guide 665.100). There is only one exception to the requirement to list the common or usual name on the label--it is when the ingredient is part of a collective name (term). Regulation 21 CFR 501.110 describes the use of collective names. The following are acceptable collective names: animal protein products, forage products, grain products, plant protein products, processed grain by-products, and roughage products. These collective names may be used in the ingredient list for livestock and poultry feeds, but not pet foods.

I have been feeding Farmer's Dog to my 2 yo Golden Retriever for a few months now, he definitely was absorbing nutrients more than on his previous kibble. The last shipment of Farmer's Dog we received was completely defrosted, and even though they state you can "freeze it again and it's safe" our dog has been sick ever since we started feeding him the bad batch. Upon contacting the customer service of Farmer's Dog, we heard back that it's not their fault and there is nothing they can do as long as 1 pack out of the 19 was even one bit frozen then it's all good in their mind. That's how they care about their customers and dogs. Thanks for basically sending me a spoiled $200 batch of food. Will be switching to a brand that definitely cares more about the dogs that are eating their food.

Decided to give them a try (with their trial) after reading some reviews. I got the first order no problem, though it was a lot of food. They recommend transitioning to their food, which I was trying to do. Less than 2 weeks later, I'm inundated with twice as much as the first order. There is no where to put it all... Seems like they rope you in with the trial, then bury you with the next order. I would not recommend. Reading the reviews here, other have had the same problem.

I wanted to love this company, but it's been awful with customer service. The trial was great. I felt that the packaging and amounts in the package were great. However, when the trial was over, I noticed a lot of water in the packaging. My dog was hungrier during the day. Additionally, the shipping is horrible. They claim to be "preparing" the food, however, when I called the other day, the woman over the phone told me that they're waiting on the carrier to come to pick up the food. When I followed up again, up they were telling me that the food was still being prepared. Now being within the window of being delivered. Mind you, when I had issues with this a month ago, they told me it takes two days in transit once it ships. I suspect that the 17-20th window will be late, as today is Friday. Additionally, they'll charge your card and not ship in a timely manner. So you'll always run out of food. Customer service is of no help, and stop responding. I'm switching to a different brand.

If you have an extra hour or so in your day to dispense this foul smelling stuff to your dog then this might work for you. It is VERY inconveniently package in four day increments not to mention taking up freezer AND refrigerator space. I’m actually throwing my last two packages in the garbage, outside of course. It’s definitely a no go for me.

Terrible customer service!!!! The food is overpriced and considering that it's only provided by delivery, they should have a better policy in place for delays from the carriers.

The Farmer's Dog is not transparent in pricing. I communicated with this company through 5 emails asking a simple and direction question: "For my dog's meal plan, how much does each complete bag of food cost AND how many complete bags of food will I receive? The Farmer's Dog refuses to give me a direct answer. They will only state prices in terms of number of meals, total cost of meals, etc. These pricing questions are important because The Farmer's Dog does calculations based on what they determine is the dog's daily caloric intake. My vet states that, using the same information that I gave The Farmer's Dog (age/weight/neutered, etc), that my dog would require 25% more calories per day than what The Farmer's Dog calculated. Therefore, the pricing that The Farmer's Dog is offering me is presumably 25% less than what my actual costs would be (fewer calories quoted = less money/pricing/cost). I would highly recommend that other consumers ask their Vet how many daily calories their dog(s) needs to consume. If your Vet recommends more calories than what The Farmer's Dog is recommending, then that means the cost of the meal plans to the consumer will actually cost more than what The Farmer's Dog is telling you. This is why they will not tell you the cost per bag, nor tell you have many bags are going to be delivered to you. They also will tell you that they can't give you a weight for the bag because of water, plans, etc. Any other product will always have a weight listed regardless of water, etc. The Farmer's Dog is not transparent in the actual cost to the consumer. Buyer beware.

Got an order I didn't place with no pre-warning way too much food after a brief trial and some of it my doggo won't eat. Beware this is one of those that you're gonna have to hassle to deal with auto order woes. I got an email saying next batch coming at EOM and was like OK I'll go out and adjust order for what he liked and how much I want, and then same day, your order is on the way when the notice came that day and there was weeks to go before the next order was supposed to occur. Wouldn't risk it unless you want a hassle