The Epoch TimesReviews of theepochtimes.com

Response from The Epoch TimesFeb 19, 2026

Dear Reader, We’re sorry to hear about your experience and understand how concerning this must feel. We would never want a subscriber to feel that they were charged unfairly. Most annual subscriptions renew automatically unless canceled prior to the renewal date, but we’re happy to review your account details to clarify what happened and determine whether a refund or adjustment may be available. Please contact our customer support team directly with your account email so we can look into this right away and provide a clear explanation. If you’d prefer calling, our customer care team is available at 1-833-699-1888 during business hours. You can also submit a request by email here: https://ept.ms/NewRequest We appreciate you bringing this to our attention and are here to help resolve the matter. Sincerely, The Epoch Times Customer Service Team

Response from The Epoch TimesFeb 6, 2026

Sehr geehrte Leserin, sehr geehrter Leser, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Gedanken mit uns zu teilen. Bei der Epoch Times ist es unsere Mission, präzisen und faktenbasierten Journalismus zu bieten, der unabhängig von jeder politischen Partei oder Regierung ist. Wir setzen uns dafür ein, Geschichten zu berichten, die häufig übersehen oder zu wenig beachtet werden – und zwar mit Respekt gegenüber allen Menschen, unabhängig von Herkunft oder Überzeugung. Wir wissen, dass Geschichten je nach persönlicher Sichtweise unterschiedlich interpretiert werden können, und wir begrüßen jedes Feedback, das uns hilft, uns weiter zu verbessern. Ihre Kommentare wurden an unser Redaktionsteam weitergeleitet. Falls Sie einmal eine konkrete Sorge hinsichtlich der inhaltlichen Richtigkeit oder Fairness haben sollten, laden wir Sie herzlich ein, sich direkt an uns zu wenden. Wir hören gerne zu und klären gerne auf. Nochmals herzlichen Dank für Ihr Engagement bei uns. Mit freundlichen Grüßen Ihr Kundenservice-Team der Epoch Times

Response from The Epoch TimesFeb 6, 2026

Dear John, Thank you for taking the time to share your thoughts. At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief. We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team. If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify. Thank you again for engaging with us. The Epoch Times Customer Service Team

Response from The Epoch TimesFeb 6, 2026

Dear Thomas, Thank you for taking the time to share your thoughts. At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief. We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team. If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify. Thank you again for engaging with us. The Epoch Times Customer Service Team