aurel D.
Great job
I just finished working with Taylor, it was a great experience. The patience shown and the way I was treated made me aware that Taylor was a professional.

The Dress Outlet is your ultimate online destination for formal wear, offering a wide selection of stunning dresses for every special occasion. Whether you're searching for the perfect prom dress, a sophisticated mother of the bride gown, or something chic for a wedding, homecoming, or cocktail party, you'll find beautiful options to suit your style and budget. Our collection features a diverse range of sizes and silhouettes designed to flatter every body type. We proudly offer worldwide shipping and a hassle-free return policy to ensure a seamless shopping experience. With affordable prices and exceptional customer service, The Dress Outlet makes finding your perfect dress easy and enjoyable.
TheDressOutlet.com (thedressoutlet.com) has 240 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Costume & Wedding · San Carlos, California
Excellent

Costume & Wedding · San Jose, California
Excellent

Costume & Wedding · San Leandro, California
Excellent

Costume & Wedding · Los Angeles, California
Excellent
Showing 121 reviews with 5 stars · Clear filters
aurel D.
I just finished working with Taylor, it was a great experience. The patience shown and the way I was treated made me aware that Taylor was a professional.
Heather M.
Great experience! Excellent customer service and gorgeous dresses.
Linda L.
Received my daughters' dress today-absolutely beautiful-was a little big. I contacted customer service and chatted with Chelsea who walked me through what steps I needed to take to exchange the dress and helped me with the sizing. Wonerful customer service and gorgeous dresses..thank you Dress Outlet
Noemi E.
Taylor from Customer Service Is excellent. I ordered the wrong color dress and she fixed it right up for me. I need it for a soon event and I needed Royal Blue! and I accidentally ordered navy. She changed the order for me and made my night! Thank you!!
jennifer
I purchased a dress online for my daughters wedding from The Dress Outlet.. It was just as in the picture.. Stunning and I received compliment after compliment. It was a perfect fit and I felt amazing in it.. I have just purchased another dress and am looking forward to its arrival 🙂 Jennifer Republic of Ireland 🇮🇪
Julia A.
I’m always worried about buying clothes online but The Dress Outlet made it extremely easy. Their customer service is amazing. My size wasn’t available so within an hour I received an email with options of colors that were in my size. I’ll be shopping online with them again!
Cynthia
The team at the dress outlet is amazing. I was hesitant to purchase a designer dress online but after seeing The Dress Outlet listed on the designer's site I went ahead. I was able to easily search size charts and while I ordered a size too big, the exchange policy was simple. I received my exchange within a few days and it is PERFECT. The service I received throughout was what you'd expect from a high end store without the aggravation of being in a store. I will purchase from them in the future and would highly recommend them.
Ceil S.
I ordered a pants outfit and was supposed to get a discount. However not being computer savy, I did not see the discount when it gave me the total. I went to chat and spoke to Taylor. She tried to help me and was very patient and courteous. She wanted to take my order and by the time we got to that, the size was no longer available. However I said if I find something else I will ask her to order it for me. I thanked her. Nice to have someone to chat with if problems occur. By the way, I did not like the return policy. I like to get credit back on my credit card. Not store credit.