The Company StoreReviews of thecompanystore.com

I have purchased bedding from this company in the past 2-3 years; the most recent was in July 2025. I can vouch for its excellent quality and timely arrival. Their over-the-phone customer service can be a little hit 'n' miss, but they are a legitimate store and I will continue to buy from them. I am very satisfied with them.

Bought a comforter for my husband for Christmas. It’s awesome, ended up buying 3 more for my kids. Awesome quality comforter and didn’t experience anything negative whatsoever. Already a return customer.

I remember buying from the Company Store years ago. I wasn’t disappointed then so I tried again and after several orders over the last few months I have no complaints so I do not really understand all the negative reviews. Perhaps it’s because all of my items have been delivered quickly without issues and everything purchased was at the very least, “as described” but more often exceeded my exceptions. I can’t tell you about their customer service because I never needed to contact them but so far so good.

I have purchased sheets and comforter sets from The Company Store over the past 5 years. Their cotton quilts are fabulous. You know how sometimes you're looking for the cool spot on your bedding(s)? Cotton comforters are great for that. I have never had an issue with customer service either. I don't understand the complaints.

I ordered a comforter set and then wanted to exchange it. Both sets were gorgeous, and customer service could not have been nicer or more accommodating.

Customer service exceeded expectations! I had two orders in one day due to a great sale and as I hit send on second order, I saw the address was not correct. I called and even though the order was in early stages, the representive saw that it could be sent to the wrong address and acted swiftly, correcting my error and ended my distress.

I have been pleased with everything I have bought over the years but I cannot understand why they refuse to ship to Canada. They have shipped here before so why the problem now?? This has been going on for a number of years now. When I ask the store why this is so, I get no answer. Does anyone have any ideas?

Yikes! I was surprised to see all the terrible customer service reviews. I can’t speak to that because all my transactions have been uneventful. I’ve just been really happy with the products. 20 years ago I purchased jersey and percale sheet sets for the kids and they performed very well. A little over a year ago I purchased a set of linen sheets. They were thinner than other brands I had, but very soft, had a nice hemstitch detail on the top sheet and pillowcases, and they have held up well. Just recently bought more linen sheets and with sale and an extra 25% off ended up being 1/2 price. They seem slightly heavier than the previous purchase and still very soft with the lovely hem stitching. We are good on linen sheets for a while, but I wouldn’t hesitate to go back to The Company Store. Hope they get their customer service issues under control.