The Company Store Reviews | Read Customer Reviews of thecompanystore.com

The Company Store Reviews | Read Customer Reviews of thecompanystore.com

The Company Store reviews

Showing 229 reviews with 5 stars · Clear filters

Maury R.
Nov 7, 2025
Go To for Down Quilts
Website is easy to navigate. Discounts always help, The product is well made. I have bought several quilts from the Company Store; I never worry about quality
Response from The Company StoreNov 21, 2025
Hi. Thank you for sharing such thoughtful feedback! We’re glad to hear that you find the website easy to navigate and that our discounts add value to your shopping experience, and it truly means a lot that you continue to trust the quality of the quilts you purchase from us. We appreciate your loyalty and your kind words.
Report
Sally F.
Nov 6, 2025
Ultimate comfort
Arrived on time. Was exactly as described. Color was accurate. Soft and warm a beautiful gift for anyone.
Response from The Company StoreNov 21, 2025
Hi. Thank you for your wonderful feedback! We’re so glad to hear that your order arrived on time and matched the description perfectly, and it’s great to know the color, softness, and warmth all met your expectations. We truly appreciate you sharing that it would make a beautiful gift for anyone.
Report
Chris
Nov 5, 2025
Repeat customer over the years
Repeat customer over the years. You are a little pricey, love the women/s nightshirts and pajamas. The last order nightshirts all ripped at the bottom two buttons, had to repair--hope these hold up better for the money. Love our 2018-19(?) linen sheets, glad they have lasted because you don't carry them anymore. Pottery Barn towels are better than yours and Lands End regarding wear and tear.
Response from The Company StoreNov 21, 2025
Hi. Thank you for being a loyal customer over the years and for taking the time to share such thoughtful and detailed feedback. We sincerely apologize for the issues you experienced with the nightshirts in your last order, especially given your long history with our women’s nightshirts and pajamas. That is certainly not the level of quality we aim to deliver, and we’re grateful you let us know. We’re hopeful that your most recent items will hold up better, and we appreciate the chance to learn from your experience. We’re also glad to hear that your linen sheets from 2018–19 have held up so well, even though we no longer carry that style. Your comments regarding towel durability have been noted as well, as feedback like yours is invaluable in helping us evaluate where improvements can be made. Thank you again for sharing your perspective and for continuing to shop with us.
Report
Jill W.
Nov 5, 2025
Very helpful gal on the phone!
Very helpful gal on the phone….figured out what I was missing and got me back going!
Response from The Company StoreNov 21, 2025
Hi. Thank you for sharing your experience with our customer service team. We’re delighted to hear that our representative was able to quickly identify what was needed and get everything back on track for you. It’s wonderful to know the support you received was both helpful and efficient, and we truly appreciate you taking the time to share such kind feedback.
Report
Lars H.
Nov 4, 2025
Great Service and Product Quality
1. Your willingness to to accept the return of an incorrectly made order. 2. The quality of the replacement product.
Response from The Company StoreNov 21, 2025
Hi. Thank you for sharing your thoughtful feedback. We’re pleased to hear that our team was able to assist with returning the original order and that the replacement product met your expectations for quality. Your satisfaction is very important to us, and we truly appreciate you taking the time to highlight both the service and the product experience.
Report
Cheryl
Nov 4, 2025
So easy
Found the pjs I wanted, ordered easily, and received my item in no time. Honestly, it’s easier than going to a store.
Response from The Company StoreNov 21, 2025
Hi. Thank you for sharing your kind feedback. We’re so glad to hear that you found the pajamas you were looking for, that the ordering process was simple, and that your item arrived so quickly, and it’s wonderful to know your experience felt even easier than shopping in-store.
Report
Maggie
Nov 4, 2025
Its hard to find down comforters in colors other than white
Its hard to find down comforters in colors other than white. I ordered the green in the light weight for summer and the heavier fill for winter. The fabric is very good quality, they launder well and the down does not shift.
Response from The Company StoreNov 21, 2025
Hi. Thank you for sharing your thoughtful feedback. We’re delighted to hear that you found the colored down comforters you were looking for and that both the lightweight and heavier options have met your needs throughout the seasons. It’s wonderful to know that the fabric quality, laundering performance, and well-distributed fill have all contributed to a positive experience.
Report
Theresa H.
Nov 4, 2025
I appreciated the reviews I read before…
I appreciated the reviews I read before placing order. I love the item. It fits well, washed well and is so comfortable.Price was good and so was delivery.
Response from The Company StoreNov 21, 2025
Hi. Thank you for sharing your experience! We're so glad the reviews were helpful and that the item fits well, washes well, and feels comfortable. It’s wonderful to hear that the price and delivery also met your expectations, and we truly appreciate you taking the time to share such positive feedback.
Report