The Cheesecake FactoryReviews of thecheesecakefactory.com

Terrible Food. Went to cheese cake factory in Knoxville cause I was on vacation. Me and my mom’s Alfredo was NOT cooked AT ALL. Noodles were like a lasagna noodles and hard. My step father got a chilli shrimp pasta looked like wasn’t cooked same with the shrimp. Terrible experience.

Well my family of three went into the Cheesecake Factory on Shelbyville road in Louisville Ky and portions are so small! $19.00 for a bacon cheese burger and the patty was 3/8” thick and 3” diameter and the drink was 4.50 and could not heft the waiter to get refills on drinks and bread! I can go to cheddars or road house and get a 1/2 burgers that is twice as big with bacon and fries for less that 15.00 and drinks less than 3.50 and with good service!!!!!! It’s not always been like this but wow downhill for sure! Then the cheesecake $11.00 for the 35th edition cheesecake, no way! I can go to Olive Garden and get something very similar and just as good for a little under half! This is just one of the meals the other two family members order was small for the price as well! Will be my last time here!

We have always loved the Cheesecake Factory. We went last night and I was BLOWN away how they charge the same amount, if not more, but portions in half. My husband and I usually take a slice of cheesecake home and split ... barely sharable now. Slices are now half the size. I have always loved the Skinnylicious Factory Chopped Salad - they got creative with the bowl size and shape so you cannot tell that was half what it used to be. I am ALL for smaller serving sizes, I don't need them to be huge, but then charge me accordingly!!! I feel scammed.

The food is amazing at the kop cheesecake factory. Just don't order curbside it doesn't exist.

It’s so good

Aubrey H (blue hair) made our experience fantastic! A party of seven (kids, parents, grandparents), Aubrey took great care of us and, making the children feel welcome. We're so thankful she was our server.

I used to go to Cheesecake factory all the time but the last time I went I ordered Evelyn's Pasta which is my favorite dish there. The waiter said they changed it but I ordered it anyway and it was absolutely awful. I was starving so I ate it anyway but complained to the waiter and all he said was that they have changed this dish at least a dozen times. So they changed to something that tastes awful and that is ok? That was it for me. Never been back and never going back.

We were charged $6.00 for less then one ounce of pasta sauce to go for leftovers if a $150 meal snd servers was rude when I questioned the charge!