The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

584 approved reviews, newest moderated first

STEPHANY L C.
Aug 27, 2020
Great service and straight to the point!
Great service and straight to the point!
Response from The Build CardAug 28, 2020
Thank you, Stephany! We appreciate your kind words.
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CLIVE H SHIM J.
Aug 27, 2020
Build has always been very good to me
Build has always been very good to me
Response from The Build CardAug 27, 2020
Thank you, Clive! We are happy to hear you are getting value out of your Build Mastercard.
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DOMINIQUE S L.
Aug 26, 2020
Rep helped me with my issue
Rep helped me with my issue. I was on and off the phone in no time thank you for your fast customer service
Response from The Build CardAug 26, 2020
Wonderful! This is just what wee want to hear. Thanks!
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CHERIE L C.
Aug 26, 2020
I was calling to see my balance on my…
I was calling to see my balance on my card the lady that helped me was wonderful. Thank you so much!!I really appreciated that there was not a long wait to be helped they were fast and efficient she was wonderful again thank you
Response from The Build CardAug 26, 2020
Thank you so much for sharing your experience! We appreciate your kind words.
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TERESA L P.
Aug 25, 2020
I was helped by trying figure out why…
I was helped by trying figure out why my auto pay was not coming out monthly. I was told when I got new card I needed to de-enroll old card then re-enroll in auto pay. Shout out to helping me!
Response from The Build CardAug 25, 2020
Thank you for sharing with us, Teresa! We are happy to hear you were taken care of.
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ERIC K R.
Aug 25, 2020
Rose was patient and very helpful
Rose was patient and very helpful. She explained everything in a way that I completely understood. She is well suited for her job and answered any questions without hesitating. Thank you Rose
Response from The Build CardAug 25, 2020
Thank you for your kind words, Eric! We are so glad that you had a great experience with Rose.
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LISA M D.
Aug 25, 2020
I had one of the best customer service
I had one of the best customer service
Response from The Build CardAug 25, 2020
Wonderful! This is just what we want to hear. Thanks, Lisa!
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Gloria
Aug 25, 2020
I made a mistake on making my payment
I made a mistake on making my payment. I was very satisfied with her assistance.
Response from The Build CardAug 25, 2020
Thank you! I'm glad we were able to get your issue resolved.
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