BlogPressMUCH MORE THAN JUST WORDPRESS HOSTING…Learn How To Start A Blog With WordPress And Get All The Tools, Training, And Extra Support You Need To Survive And Thrive Online
BlogPress (theblogpress.com) has 183 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lisa
I have nothing but great things to say about BlogPress, they make it very easy to set up and run your blog. Any time I have needed help they have helped me very quickly and the customer service is outstanding. I would highly recommend BlogPress to everyone thinking about starting a blog.
Response from BlogPressMar 3, 2017
Hi Lisa. Thank you so much for the kind words! As always, let us know if there's anything you need. :) --Jennifer BlogPress Customer Success
Terri A.
Here's the thing. BlogPress is incredible. They've gone above and beyond in helping us with incredible instruction, excellent customer service and most importantly encouragement. I know with Jennifer around I am never alone. Whatever issues I run into they always help me resolve it. This was the best online investment I've ever made.
Response from BlogPressFeb 25, 2017
Hi Terri. Thank you so much for the kind words! We are here to help. :) -- Jennifer BlogPress Customer Success
Swayamprava
it is good for blogging or any type of website design.
Response from BlogPressFeb 20, 2017
Thank you so much for your review. Please let us know if there's anything we can do for you. --Jennifer BlogPress
Alyson
I did a decent amount of research when I decided to start a blog, and there were some very good things said about BlogPress that swayed me to utilize them. I needed someone who could do all the technical stuff behind the scenes because I have zero knowledge of that, nor did I want to learn all of that. So I'm happy with that part. But there's a certain amount of confusing content or lack of content in their help sections. Some of the content criss crosses over one another, and you can't truly find the answer you want without pinging them for live help. And that's ok. I'm also pretty "old school", so I've seen a good deal of typos all throughout their website and in their typed conversation help too, and that just looks and seems unprofessional as if nobody is proficient in typing and/or they don't self edit themselves. Which seems odd given that websites and blogging is all about typing on the one hand. It makes you question that as a business, as a company they don't exhibit professionalism, so it makes you wonder if they are offhandedly rushing through their work day without taking enough care in their work, or if they don't truly know what they're doing. And to market themselves as such a great help to those who don't know the first thing about computers, well, they leave out a certain portion of explaining the differences between host, and provider, etc. I'm still not certain what BlogPress is when it comes to words. Are they my interface?? My blog host provider? And I bought my domain through BlogPress Domains and yet they aren't my domain provider or email provider or something. I don't know. Like I said, it's confusing. Apparently GoDaddy is my email provider? I really don't understand the semantics of it all. They could do a better job of starting at square 1 and really explaining all of this in layman's terms.
Response from BlogPressFeb 20, 2017
Hi there. Thank you for taking the time to leave such a thorough review and letting us know where we can improve! (We are always making things better than before). It is actually possible to be a highly successful blogger without perfect grammar :). Yes, we are are guilty of pushing out help content as soon as possible and that may result in a typo here and there. I will make sure that our content team is aware of this and strive to do better in the future. :) We do also assume a certain level of computer and internet knowledge. For example, explaining the difference between a host and a provider (though I'm not sure what a "provider"is). Common web and internet terms are easily looked up with Google and we prefer to spend most of our time teaching the ins and outs of blogging. Perhaps we should set up a "glossary of blogging terms?" We do, however, have a help article or 2 on the differences between BlogPress and traditional web hosts like BlueHost or HostGator as well as how we are different than a 100% self-hosted WordPress solution. You can read those here. - http://docs.theblogpress.com/frequently-asked-questions/about-blogpress/blogpress-vs-web-hosting - http://docs.theblogpress.com/frequently-asked-questions/about-blogpress/blogpress-vs-wordpress If you purchased a custom domain name from BlogPress Domains along with a domain email address, then yes, GoDaddy is your email provider. We are a GoDaddy reseller, so on the back end, that is where your domain name is hosted. Please feel free to open a new conversation with our support team if you have any further questions and we'll be happy to assist. --Jennifer BlogPress Customer Success
Britni
Very organized & well thought out site!
Response from BlogPressFeb 17, 2017
Hi Britni. Thank for taking time out of your day to leave us a review! :) Let us know if there's anything we can do for you. --Jennifer BlogPress Customer Success
Dan
You were helpful to set up a blog
Response from BlogPressFeb 13, 2017
Thank you for the review! Please let us know if there's anything you need. --Jennifer BlogPress Customer Success
Stephanie
Help me I'm so many ways since I have never blogged at all. Also anytime I had a question or needed help gave me a solution and very help that day within hours.
Response from BlogPressFeb 12, 2017
Hi Stephanie. Thanks for the review! Let us know if there's anything you need :). --Jennifer BlogPress Customer Success
Patti B.
*** Updated*** Please do not fall for the reply posted below, and understand the unethical billing they attempted. To paraphrase the formal disclaimer received,"We are cancelling your service, so you will receive absolutely no product for your money, but we do still want you to pay half of the cost of the product we are not providing." They are correct in saying they didn't cancel my account until we spoke after I saw the auto-draft come out of my bank account, but they cancelled it first, and THEN and only then told me they would only be refunding half of the fee. As far as them reporting my post as "slanderous", I have the screenshots to back up my claim. Slander only occurs when what someone is alleging is NOT true. My bank agreed a company may not charge a dime unless they provide a product or service in exchange and returned my money, and if I decide to proceed with blogging, it will be with one of the many cheaper month-to-month providers I discovered via a quick Google search for "reputable blog hosting companies". Also, I do not believe the marketing campaign claiming I received a significant value for allowing them eternal access to my bank account. On February 2, 2017, they sent me an e-mail offering me LIFETIME service for $97. It is my feeling that $97 for only one year is not a good value when some of their customers are receiving 50 years for the same $97. ***Original Post*** Beware of their auto-renew clause. I opened an account over two years ago and never did anything with it (seriously not one blog). I apparently missed the first "auto-renew", and they just tried again to charge me yet another $97 for a third year of service I am not receiving. I contacted them expecting a quick, ethical resolution. The customer service representative CANCELLED my service, then tried to charge me half of their fee, anyways. I am extremely disappointed with my experience, and feel as though they employed their small print to financially exploit me.
Response from BlogPressMar 1, 2017
Hi Patti. As I explained in great detail over text, this was your 3rd yearly renewal and your account was not cancelled until we spoke. You made no attempt to reach out to us or indicate in any way that you wanted to cancel your account prior to this conversation. Surely, you can agree that the responsibility to use, not use, or cancel your service falls squarely on you. The advantage of pre-paying for the full year in advance is that you get a discount of more than 40% off of the regular month-to-month cost. The disadvantage is that you will need to set a reminder for yourself so that you don't forget to cancel if you no longer wish to continue. BlogPress is a subscription service, just like your cell phone, Amazon Prime, and Netflix accounts. It will continue to auto-renew until you cancel. To help you remember, BlogPress sends out several reminder emails before your account renews so that you have ample time to cancel the account before the next renewal date. The quotation in your review is factually incorrect and does match my statements or BlogPress practices: "We are cancelling your service, so you will receive absolutely no product for your money, but we do still want you to pay half of the cost of the product we are not providing." Please see below for the correct and accurate policy on refunds and cancellations. BlogPress provides full access to your account for the duration of your discounted, pre-paid yearly subscription as explained in our Terms of Service. BlogPress would never charge for a service that is not provided. The BlogPress refund policy clearly states that there are no refunds outside of the 14-day trial period. We do however make an exception for our yearly customers who may have forgotten to cancel their accounts. We offer a 50% refund of $48.50 to our yearly customers because we understand that sometimes, you just get busy and forget... It's our way of sharing the responsibility with you. I'm sure you can see that is more than fair. I hope I have answered your questions and concerns thoroughly. If not, feel free to reach out to our support team for additional assistance. --Jennifer BlogPress Customer Success
